Sawyer & Co - Portslade
Sawyer & Co - Portslade
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1.00 /5
We did a viewing for a rental house in portslade back in August. My partner was contacted by the agency a few days later telling us we got that place and needed to come down to put down a deposit. My partner was going for an job interview and told the agent he will call back within an hour. We tried all day to contact him. No respond, no call back, nothing. We left messages with his colleagues and still we didn't hear anything. Then half an hour after they closed we got an email from the agent tell us the property had gone to someone else. How is this acceptable? We had two weeks to find somewhere to live and it was an absolutely nightmare. To be promised a property and cancelling other viewings to then be told it's not available anymore AFTER they closed so you can't call them. We got hold of one colleague next day and he was very apologetic. Never heard from the agent. Very poorly handled
1.00 /5
We did a viewing for a rental house in portslade back in August. My partner was contacted by the agency a few days later telling us we got that place and needed to come down to put down a deposit. My partner was going for an job interview and told the agent he will call back within an hour. We tried all day to contact him. No respond, no call back, nothing. We left messages with his colleagues and still we didn't hear anything. Then half an hour after they closed we got an email from the agent tell us the property had gone to someone else. How is this acceptable? We had two weeks to find somewhere to live and it was an absolutely nightmare. To be promised a property and cancelling other viewings to then be told it's not available anymore AFTER they closed so you can't call them. We got hold of one colleague next day and he was very apologetic. Never heard from the agent. Very poorly handled
1.00 /5
We did a viewing for a rental house in portslade back in August. My partner was contacted by the agency a few days later telling us we got that place and needed to come down to put down a deposit. My partner was going for an job interview and told the agent he will call back within an hour. We tried all day to contact him. No respond, no call back, nothing. We left messages with his colleagues and still we didn't hear anything. Then half an hour after they closed we got an email from the agent tell us the property had gone to someone else. How is this acceptable? We had two weeks to find somewhere to live and it was an absolutely nightmare. To be promised a property and cancelling other viewings to then be told it's not available anymore AFTER they closed so you can't call them. We got hold of one colleague next day and he was very apologetic. Never heard from the agent. Very poorly handled
1.00 /5
By far the worst letting agents going! It makes it worse that they were the landlords too! TERRIBLE customer service and communication with you and between staff members. You'd think living above a Sawyer and Co office would mean great communication, Right? If only it were that simple! The office in Kemptown are very helpful (however are sales agents) and often had to give the other letting agents a nudge (as being contacted by myself several times did nothing): Especially when receiving my keys 3 WEEKS later than my move in date. The other offices, from what I have experiences are highly unprofessional, rude and terrible with communication. Many issues with repairs that were just ignored. Many emails and phone calls not returned. You have to chase the Letting agents to even get a response or to have something fixed/or checked! -Throughout the whole tenancy there were repairs that were completely ignored and till this day remain the same. Also took over a week to return deposit and tried multiple additional charges, that were reduced (once contested).
Contact details
Unknown
Opening hours
Unknown
Address
10 Station Road, Portslade, BN41 1GA, UK, BN41
