By far the worst letting agents going! It makes it worse that they were the landlords too! TERRIBLE customer service and communication with you and between staff members. You'd think living above a Sawyer and Co office would mean great communication, Right? If only it were that simple! The office in Kemptown are very helpful (however are sales agents) and often had to give the other letting agents a nudge (as being contacted by myself several times did nothing): Especially when receiving my keys 3 WEEKS later than my move in date. The other offices, from what I have experiences are highly unprofessional, rude and terrible with communication. Many issues with repairs that were just ignored. Many emails and phone calls not returned. You have to chase the Letting agents to even get a response or to have something fixed/or checked! -Throughout the whole tenancy there were repairs that were completely ignored and till this day remain the same. Also took over a week to return deposit and tried multiple additional charges, that were reduced (once contested).