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Sawyer & Co - Portslade

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

i had a really positive experience of all the staff at Sawyer and Co; from the beginning with Hass getting me an offer on my flat and finding me lots of other flats to look at through to Lucy, the sales progressor who kept me updated and reassured me about my worries in the stressful experience of buying and selling. Both Hass and Lucy were always incredibly professional and helpful and warm and kind. I would whooleheartedly recommend Sawyer and Co to anyone looking to putting their property on the market! - Nicola

Reply from agent

Thank you so much for the fantastic review Nicola! We're so pleased we could help

4.00 /5

Thank you to Alex and team for your assistance so far. The experience has been rewarding and my wife and I look forward to moving into our new property shortly.

Reply from agent

We hope you are enjoying Shoreham and harbour life!

4.00 /5

Just had a great experience buying and selling a house through Sawyers. Incredibly patient and helpful, they talked me through each stage of the process thoroughly!

Reply from agent

Thank you for your lovely feedback

4.00 /5

We recently bought a property through Sawyer and Co and dealt with Bob Beaken. Good service and kept us informed along the way. Would use Bob and the team at Sawyer again.

Reply from agent

Thank you very much Ollie. If you need any help or advice please feel free to get in touch.

4.00 /5

I am changing my review as after learning more about the situation it would appear that the fault lies elsewhere and not with Sawyer and Co. I very much appreciate how honest the representative has been about the circumstances surrounding the disparities and my earlier review was an unfortunate knee-jerk reaction. My apologies to Toby and the rest of the team. 😟

Reply from agent

Thanks for your feedback Lana

4.00 /5

I am changing my review as after learning more about the situation it would appear that the fault lies elsewhere and not with Sawyer and Co. I very much appreciate how honest the representative has been about the circumstances surrounding the disparities and my earlier review was an unfortunate knee-jerk reaction. My apologies to Toby and the rest of the team. 😟

Reply from agent

Thanks for your feedback Lana

3.00 /5

Never answer the phone and take ages to reply even by email. When they do they seem nice

Reply from agent

Thank you Zoe for taking the time to leave us a review and bring this to our attention. Please do email me directly on jayne@sawyerandco.co.uk for any future assistance.

1.00 /5

I asked for a valuation Mid December. They came, we discussed, they measured etc. Heard NOTHING since ! No valuation, not even a Thank You email for allowing them in !!NegativeResponsiveness

Reply from agent

Thanks for your feedback John. We take it really seriously and after looking into the your feedback in more depth, our colleague who came to help mentioned that you explicitly requested not to follow up until the end of January. Apologies for any inconvenience or miscommunication. We hope your move goes well even if we won't play a part in it.

1.00 /5

I made contact on Sunday ready to pay for property and told I would get a call first thing on Monday. I didn't get the call and they let to someone else. Don't do what they say they will.

Reply from agent

Hi Kevin, thank you for leaving us some feedback and we are really sorry that it wasn't a good experience for you. I understand from looking into your case, as it was a Sunday you were talking to our LiveChat colleagues online. Apologies for the breakdown in communication.

1.00 /5

Mostly all reviews on this site are regarding Sawyer and Co. sales and lettings , so I'd like to add a review based on their block management team. A year ago the leaseholders and myself in my building acquired Right to manage rights.We chose Sawyer and Co. because 2 of the leaseholders had positive experiences with their Hove branch.Unfortunately the decision to have the team of Sawyer and Co. manage our building is one of the worst decisions we have made. Initially the team were enthusiastic and professed to say 'how different' they were from other agencies, this couldn't be further from the truth, nearly a year on , major works that needed to be started have yet to be started and the building is falling into disrepair because of this companies incompetencies and I cannot sell my property because of the damage caused, incidentally the team have been back in the office since May , so the COVID situation cannot be given as an excuse. The situation took a turn for the worse in July with the arrival of Bethany Humphreys taking over the block management.Her attitude is an absolute disgrace and does this company no favours whatsoever. I would suggest anyone in the same position thinking of a new block agent bypasses Sawyer and Co. it's style over substance and the new team leaves a lot too be desired, avoid at all costs.NegativeProfessionalism

Reply from agent

Hi David, sorry to hear you haven't been impressed with our service so far, we are always keen to understand a 360 degree perspective where we might have been able to provide a better experience please call me directly to discuss when you are free. Chris Sawyer 01273 063961 or email chris@sawyerandco.co.uk

Contact details

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Address

10 Station Road, Portslade, BN41 1GA, UK, BN41

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