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Starkings & Watson - Poringland

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Starkings & Watson Estate agents were amazing. From our initial phone calls with Chris to negotiate the purchase price of the property, to keeping us upto date with the latest government information regarding the property move due to Covid, we were kept informed and upto date at every stage. During our purchase Annie was assigned to us, what a lovely, helpful and genuine person. No question or query was an issue and she kept us up to date with developments as they happened. I would definitely recommend Starkings & Watson to friends and family. Overall a great 5 star experience with a professional team at the Poringland Office.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thanks Nick - all the best for the future.

4.00 /5

Friendly service and good communication. Chasing team weren’t aware we had exchanged very quickly as our solicitors didn’t tell them (I thought the chasing team would ask rather than wait to be told) Also a little disappointed our house keys weren’t at our nearest Starkings and Watson office on completion day. Other than those small issues they advertised a house we wanted and facilitated us buying it. Recommended although you generally don’t get to choose the estate agent when you purchase a house!

4.00 /5

Friendly, helpful and supportive service from both Carl and Stephen in the Poringland office and also, from Peter dealing with the sales progression which did have its challenges! Thank you all.

Reply from agent

Thanks Sue for taking the time to leave a review. Sorry to hear there were challenges along the way, but its great to hear the team were supportive. Best wishes, Chris,

4.00 /5

Thank you for your help in concluding a successful sale of our house particularly to Steve Cox in negotiating on our behalf and Will Crawford for overseeing the process to a satisfactory conclusion.

4.00 /5
Reply from agent

Thanks for taking the time to leave a review! Chris

4.00 /5

Good service with regular updates and punctual viewing attendance. Helpful answers to most question if seller or agent knows the answer. I would recommend Starkings and Watson for property search.

4.00 /5
Reply from agent

Hi Carole - thank you for taking the time to review S&W. On initial searches I cant find your name on our system, so I am keen to learn how we could have achieved a 5 star review. If you have a moment to share your experience with me, it would be appreciated. Chris - chris@starkingsandwatson.co.uk.

4.00 /5

Polite staff. Good communication and helpful when there is an issue.

Reply from agent

Hi Simon- thanks for your review and kind words. We really appreciate you taking the time to get in touch. Chris

4.00 /5

Thankyou for your kindness and professionalism, during a difficult period of my life and not to mention the Covid-19 pandemic. Ultimately, the right buyer was located for my property and I can advise that, I'm settling in nicely to my new home in Norwich.

Reply from agent

Thanks Duncan for your kind words. Glad to hear you are settling in well. Chris.

4.00 /5

We recently bought a house through this agent and the experience was good. There is only one thing stopping me from giving 5 stars which is; we put in an offer at the same time as another potential person, during the offers stage we felt very unnecessarily pressured by the person handling this and left in the dark as to what was expected. Other than that the viewings with Oliver who is very friendly ( but not over the top like other agents) and helpful. Then the process after our offer was accepted. Catherine kept us well informed each week and was very helpful and friendly with any questions.

Reply from agent

Hi Dave - thanks for your comprehensive feedback. I can see we had multiple offers on this property, which does make the process more challenging. I am sorry you felt pressured. I have read the extensive notes and can see we had to be careful with regard to the information we were passing on. We will review our process and see how we can better improve. I really appreciate your honest feedback and wish you all the best in your new home. Chris Starkings.

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Address

2a Shotesham Road, Poringland, NR14 7LE, UK, NR14

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