Amy and her team have been super friendly and helpful setting up my rental. Fully recommend Northwood Plymouth.
We signed with Northwoods to sub let an apartment. I originally met the Branch Manager Amy Payne on site who checked over the property and took details. She gave me various options but we wanted total peace of mind so chose the guaranteed rent service. They were very detailed in their approach to the agreement and kept me informed of progress regularly. The running of our contract is by Nell Simpson who again has kept us up to date with all aspects of the let. I have been very impressed with the professional and friendly approach and would recommend to anyone who is considering letting an apartment
Brilliant team, of four brilliant, friendly, accomplished ladies, Nell, Hannah, Amy and Ashleigh. All have gone above and beyond to help us. Very much appreciated. Would recommend to anyone.
Absolutely superb! Excellent communication, friendly and professional service. I have been dealing with Hannah and she is exceptional! The best experience I have had with an Estate Agency. I would thoroughly recommend!
Northwood have been nothing but brilliant the whole time we have used them. Amy the branch manager has been super helpful. Anything we have needed has been sorted quickly and efficiently.
Thankyou very much to Hannah and Nell for helping us get a property, it's been quite a few stressful few months with plans being changed and put on hold , but after finding a property we liked and needed due to our son , the process was offiant and hassle free , and always happy for us to email or phone with any questions , thanks again Jo and Ian
Having been dealing with some issues lately in our flat, Nell’s support has been immediate and solution found shortly. Nell has been very helpful and very quick to respond whenever needed.
Amy and the whole team at Northwood Plymouth have been friendly and helpful throughout the renting process, from viewing to referencing through to contracts and key handover. Unlike with other agencies, as a tenant I wasn't made to feel like a commodity, but treated as a person. She answered questions we had promptly, and the welcome pack they handed us with treats and essentials on move-in day was a really nice touch. Since moving in, I've had only positive experiences reporting issues and repairs. When our hot water stopped working recently, which is a tricky situation with small children who need a bath, Nell quickly organised an engineer to look at our boiler and identify the issue and kept us informed throughout the process. I'm grateful for the polite and friendly manner Nell has helped us!
Excellent service - can highly recommend Nell at Northwood Plymouth Limited.
From the start the team worked there magic and I got my keys today I can’t thank Hannah and nell enough for the service I have received I can’t wait to get settled in.