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FBM - Pembroke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Cannot recommend Ang and her team enough, they were so professional and responsive. The answered my questions and got back to me when I asked them too. Great photos and description of my property that led to lots of enquiries - they really do know how to do their job

Reply from agent

Thanks Susie .. an absolute pleasure - you know where we are 👍 …

5.00 /5

C Residntial ,what can I say fabulous team always happy to help ,I popped in today to ask for some info from a property I rented through them in 2017 and nothing was to much trouble within 20 minutes a got what I needed ,so thanks again To Ang and her team and not forgetting George the dog 👌👍 …

Reply from agent

Mark, we're thrilled to hear about your positive experience! Thank you for your kind words and for highlighting our dedication to service. It was a pleasure assisting you again, and we're glad we could provide the information you needed promptly. Ang, the team, and George the dog all appreciate your shout out and look forward to helping you anytime in the future

5.00 /5

C Residential were awesome from start to finish. I had real trouble with my solicitor and Angi and the team were really supportive throughout. Thank you for everything - if you are buying or selling in the Rugeley area definitely use C Residential!

Reply from agent

Thanks hope you have settled in now ... wishing you all the best. Enjoy your new home 🏡 …

5.00 /5

Excellent letting service by Anna and the team at C Residential. Everything sorted for us - viewings, tenancy agreement, inventory, deposit, the works. Thank you all.

Reply from agent

Hi Alan - thanks for the review. It is a pleasure as always

5.00 /5

During a stressful and emotional period of our lives C Residential surpassed our expectations in selling my Mother's property very quickly on our behalf. Their attention to detail, explanation of the selling process ,support and advice should all be commended in this profession.

Reply from agent

We are deeply moved by your kind words and are grateful you took the time to share your experience with C Residential during such a pivotal moment in your life. Understanding the emotional and stressful nature of selling a property, especially under circumstances like those you described, our team is dedicated to providing not just professional service but also empathy and support. We are thrilled to know that we were able to exceed your expectations in selling your mother's property swiftly and that our attention to detail, clear explanations, and advice were helpful to you during this process. Your commendation means a lot to us and reinforces our commitment to excellence in our profession. Thank you for entrusting us with such a significant task, and please remember, we're here for you should you need any more assistance or advice in the future.

5.00 /5

C-Res have been incredible throughout and I cannot fault them. We are first time buyers and they have been so helpful is guiding us and answering any questions we have. The whole team have been there when we needed them and we are so grateful!!

Reply from agent

Thank you so much for taking the time to share your positive experience with C-Res! We're thrilled to hear that our team was able to support and guide you through the process of being first-time buyers. Understanding that purchasing your first home can be a daunting task, we always strive to be as helpful and accessible as possible. Your feedback is greatly appreciated and we're so grateful to have had the opportunity to assist you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Welcome to the C-Res family!

5.00 /5

The entire team have been fantastic, my house was listed and I accepted an offer within a week, what more can you ask for from an estate agents C Residential are worth every penny

Reply from agent

We're absolutely delighted to hear about your positive experience with our team and knowing that your house was listed and under offer within a week is a testament to the dedication and effort our team puts into every sale. Our goal is always to make the selling process as smooth, efficient, and rewarding as possible for our clients. Your recognition that we are "worth every penny" fills us with immense pride and motivates us to continue providing top-notch service. Thank you for choosing C residential, and for taking the time to share your feedback. Congratulations on the successful sale of your house!

5.00 /5

C Residential did an amazing job for me in selling the Bungalow I was selling. From initial contact, valuation, raising contract paperwork and putting on the market to facilitating viewings and reaching an agreed offer that I accepted - they were outstanding. Friendly, but very professional at the same time - communication was excellent at all stages and we reached completion in an astonishing 4 1/2 weeks from offer accepted (just under 6 weeks from going onto the market). They are such a strong, cohesive team that when someone was not available for anything, a team member stepped up and delivered. None of this irritating ‘I’ll pass a message on’ approach - it was more ‘I’ll sort it now for you’ approach. I will definitely use C Residential to sell again and will always look to them first, to buy! Thank you so much Angie, Sue, Ang, Nicola and James for what you’ve delivered for me.

Reply from agent

Hi Martin we’re overjoyed to receive such detailed and positive feedback on your experience with C residential especially in handling the sale of your bungalow. Our team's dedication to providing a seamless, efficient, and friendly service shines through in your review, and we're so glad that our efforts made a significant difference in your experience. The strong, cohesive teamwork you mentioned is a core part of our ethos; we believe in supporting each other to ensure that our clients always receive the best possible service, without delays or passing messages around. Hearing that this approach was beneficial and appreciated by you truly means a lot to us. We're grateful for your decision to use C residential for future sales and purchases, and we look forward to assisting you again. Your trust and recommendation are invaluable to us. Should you need any assistance or advice in the future, please remember we're just a call away

5.00 /5

At a time when the housing market was uncertain C Residential gave us advice & supported us throughout our home moving journey. We used the mortgage advisor & legal firm recommended by them which meant our experience was flawless from the outset. They were in contact regularly with updates & were able to organise the move day with ease throughout the chain. We have recommended their services to our friends & family and will continue to do so.

Reply from agent

Stu & Julie - thank you so much for sharing your experience with C residential. It's wonderful to hear that our guidance and support provided you with a seamless journey in moving homes as our goal is to offer a holistic service by recommending trusted partners like mortgage advisors and legal firms that share our commitment to excellence, ensuring a smooth and efficient process for our clients. Your feedback on the regular updates and our ability to coordinate the move day effectively, even throughout the chain, is greatly appreciated. It's this level of detail and care that we aim to provide every client to make their moving experience as stress-free as possible. We're incredibly grateful for your recommendations to friends and family and are pleased to have earned your trust to continue doing so. Your endorsement is the highest compliment we can receive, and it motivates us to maintain our high standards of service. Should you, your friends, or family need any assistance in the future, remember that we're here to help in any way we can. Thank you once again for choosing C residential and for your kind words.

5.00 /5
Reply from agent

Thank for the 5 star review Brian - we hope you will both be happy in your new home

Contact details
Sales Phone:

01646 682396

Lettings Phone:

01834 849288

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 17:00
Address

45-47 Main Street, Pembroke, Wales, SA71 4JS, UK, SA71

About

Founded in 1833, FBM Estate and Lettings Agents started life under the famous Frank B Mason, and has continued to be a family-run business to this day. FBM are one of Pembrokeshire’s leading estate and letting agents. Privately owned, our independence means we have drive and tenacity that your average estate agent may not. This has helped us to become the multi award-winning company we are today, boasting offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven and Pembroke. We get your property seen. We ensure a high profile digital presence including key social media platforms, Google, and on multiple sales platforms including the market leader, Zoopla. You’re in safe hands with FBM.

Our team

Pembroke Office

Kelly Gardner

Charlotte Clark

Mollie Hague

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available