This agency resembles the height of unprofessionalism. The agent did not turn up at all to the scheduled viewing, which was confirmed in writing several days prior to the appointment. The agency did not respond to three (3) telephone calls following up on the agent's no-show. After waiting over 20 minutes at the property, I decided to call it quits and go home. Tardiness is unacceptable in real estate agents. This is especially so, given that the property in question (on Banbury Road) is only a few blocks away from their office on Walton Well Road. I arranged my day around this appointment, rescheduling appointments to make the viewing fit. They disrespected me by not showing up. An agency that shows no respect to its customers does not deserve its customers' patronage. Stay away and find a more professional letting agency.
Thomas Merrifield
Holyfield House, 1 Walton Well Rd, Oxford, Oxfordshire, OX2 6ED, Midlands, UK, OX2
About Thomas Merrifield
Our team shares a wealth of local market knowledge and property expertise, making us a popular choice for selling and letting right across Oxfordshire. From your initial instructions through to completion, our dedicated team will keep you advised and informed every step of the way. We guarantee a friendly and professional approach and you can be confident that we will provide you with expert advice at all times. We are pleased that our high levels of service and dedication have resulted in so many clients returning to us over the years and recommending us to their friends and family. If you have a property matter to discuss feel free to contact your local Thomas Merrifield office to find out how we can help.
Website: http://www.thomasmerrifield.co.uk/
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