Professional, personable, extremely efficient

I don't write reviews that often as am very busy but I think the service provided by Curchods in Ottershaw was fantastic and so I just wanted to pass on my thanks. I know estate agents can sometimes get a name for not caring or providing a poor service and being "all about the money." However, from the start when I looked to put my house on the market I have been extremely impressed with the professionalism shown by this team notably Brad and Grant but really the whole team who I came into contact with (I didn't catch the name of the lady who would always answer the phone unfortunately). I really appreciated the way they frequently kept me up to date on all developments, or even if not much had happened since our last contact. This also meant that it became clear if they were waiting on me to move the process forward so as to avoid unnecessary delay. Not only that but, as I do not live in the area (the property was being let out at the time) they were able to organise viewings with the tenants, collect keys from the letting agents and generally go beyond what I have become accustomed to expect. I am not looking at buying in the area, but if I were to ever buy or sell in future I would have no doubt who I would go to as my agents as I really cannot recommend the service highly enough. Buying/selling a house is always a massive hassle, but I must thank the team for minimising that hassle and providing an excellent service throughout.