Branch address: 82 King William Street, Blackburn, Lancashire, BB1 7DT Property to Sell Staff member: Joanne Waddington From my tentative enquiry eighteen months ago for an initial property appraisal to the completion of sale I have been thoroughly impressed by the service provided by Joanne, Ben, Veda and Matthew at Mortimer's Blackburn and Clitheroe offices. As to be expected with an older property and the challenges of Covid we have had a few obstacles to collectively negotiate but the team have made it a smooth and stress free experience. The communication; presentation of the property online and across social media along with the continued professional support has been first class throughout. As I was selling the property from outside the area the booking of viewings and accompaniment of prospective purchasers was all handled very efficiently on my behalf. I knew who was going and when with feedback and overall progress being promptly available on the online tracker platform which was a great help when I needed to get a quick update on progress in the evenings or at weekends What really stood out for me was the teams ability to be there for guidance and opinion when I needed it. All expertly curated by Joanne who has a great skill to combine professionalism with a friendly, supportive approach. I have no hesitation in recommending anyone with a property to sell or who are looking for somewhere to buy to speak to the Mortimer's team!PositiveResponsiveness, Quality, Professionalism, Value