please avoidNegativeQuality

Took our house off the market with these jokers, Lack of communication, lied to in order to get our house on the market with them, no one calls you back when they say they will the sales director went on holiday and somehow a house that was on hold for 2 weeks for us while we tried to sell ours was sold without his knowledge so he claims and we were only informed about this by another estate agent never called back with an explanation. Had to chase when requested to view a house and even after chasing still took 2 /3 days for them to get back to us! Do not use this company I will not use them for either selling or buying shocking service!!

Extremely disappointed

Terrible service , clayton was rude and abusive towards me and tells lies

Very rude and unhelpful staff. Will not use again. Avoid

Unprofessional and rude staff. I had a viewing for which I was waiting for like 1hour and when I called and staff told It has been let since somebody has come paid for it.The lady talked in a irritating note and hung up.They need basic management trainings on how to deal with people.

I would rate a 0 but you can't! VERY RUDE STAFF!! never use this estate agent they all act like children!! HANG UP ON YOU! **GO TO HAWKINS**

Do not work with in the law will enter your home with out your permission. Tells lies. Just after tenant money would rate 0000. A void At all costs and it will

Arranged a time for a viewing. Only to turn up at the property for them to not turn up and said I cancelled it. Unreliable. Expected me to rearrange and make another journey the following day.

Such as a real family operates, a lack of communication and understanding seems to be prevalent in this family run franchise. One can only presume their behaviour comes from that of farm animals considering the way they treat their customers. Accusing tenants of thieving keys, albeit keys that are of no use to us, accusations of lying, emails containing sensitive information of other tenants, being stuck in a property with no heating over winter months that is falling apart in front of us and generally having to deal with staff lacking basic English skills are all things you can look forward to if you chose to rent from these Neanderthals.