Took our house off the market with these jokers, Lack of communication, lied to in order to get our house on the market with them, no one calls you back when they say they will the sales director went on holiday and somehow a house that was on hold for 2 weeks for us while we tried to sell ours was sold without his knowledge so he claims and we were only informed about this by another estate agent never called back with an explanation. Had to chase when requested to view a house and even after chasing still took 2 /3 days for them to get back to us! Do not use this company I will not use them for either selling or buying shocking service!!