Oulsnam - Northfield

We purchased our home through Oulsnam, we had been looking for a property for a while, therefore had many interactions with lots of estate agents and on every occasion we found everyone at Oulsnam, incredibly helpful and professional. Natalie did a brilliant job in managing our purchase. As we navigated the chain involved with the purchase it’s evident that Natalie is a highly experienced professional who consistently provided a welcoming and facilitative service. She was exceptional, and we solely credit her for getting us to be in living in our dream home. Thank you Natalie. We are delighted.

Natalie & the team had a positive support process from start to completion. There were some chain difficulties however, we followed their recommendations which paid off in the end. Happy to recommend The Northfield office.

Recently bought a house and Oulsnam was the Estate Agent. Smooth process from viewing the house, completion and receiving keys. They kept me up to date and had no issues at all. The process was so much quicker than expected. Natalie has been great and even Jacqui (mortgage advisor) has been nothing but helpful. Definitely recommend Northfield team and would use again in the future☺️

Oulsnam was the estate agent when I bought my first property, and I couldn’t have been happier with their service. Even though the process took almost a year due to a leasehold-to-freehold change, the team was always supportive and kept me well-informed throughout. Naturally, when it came time to sell, Oulsnam was my first choice. They exceeded my expectations by selling the property quickly, above market value, and without any issues, even though the buyer was overseas in Hong Kong. Recently, I worked with Oulsnam Northfield again, specifically Natalie, to purchase a property with great potential. Their understanding of my needs made the process seamless, especially during the initial stages. In hindsight, I wish I had used their recommended solicitor, as Oulsnam provided far more support and guidance than the solicitor I chose. Throughout the entire process, they reminded me of each step, clarified anything confusing, and offered valuable advice. Communication with them was effortless—quick responses, friendly interactions, and a warm welcome when I collected the keys. If you’re looking for a smooth, efficient sale or purchase, I highly recommend Oulsnam. Their professionalism and customer-focused approach make them a standout choice in estate agents. Happy customer 😉

We used Oulsnam estate agents in Northfield to sell our property. They came to value the property very promptly and gave us an accurate valuation. Sam was initially involved in the process and when he left the company for further studies, Amanda took over the sale. They were both proactive and reassuring. Each time there was a viewing, they informed us and also gave us a feedback. They were very skillful and helpful during the negotiations process. We found them to be very professional. We would highly recommend Oulsnam estate agents. Thank you for all your help.

Oulsnam was one of the first agents I approached but I was swayed by another local firm; big mistake! The other firm did not know the demographic, did not spend time with the viewers and after 3 months they offered no advice other than to repeatedly drop the price. Four weeks in with Oulsnam, and the house had sold at over the asking price. The buying process was delayed due to poor communication from the buyer's solicitors. Throughout this situation I was contacted by Amanda, reassured and kept in the loop. Near the end of the process, Amanda took many calls from me and answered all my questions. Amanda was professional and measured. I am glad I made the swap. A reputable company that offers speedy communication and knows the processes inside out. Thank you again, I would recommend you without hesitation.

We have just used Oulsnam to sell my mothers house and Natalie the Branch Manager has been fantastic throughout the whole process. She acted professionally at all times and did a great job with all parties to keep the sale moving forwards and was really helpful with all my queries and questions- would recommend to others looking to sell their property.

Having had experiences with multiple property agency companies in the past, Oulsnam undoubtably provided the most professional, helpful and friendly advice and service when selling our house. Their cordiality and communication with us was amazing. I would not hesitate to recommend them to other people. Natalie, Jessica and the Northfield Team. Thank you very much!

I found Oulsnam to be one of the most effective and responsive property agencies in Birmingham. Their professionalism and attention to detail really stood out during my property search. I would especially like to thank Ron Cashmere, who went above and beyond to help me. He showed me numerous properties, always with patience and a clear understanding of what I was looking for. I am truly grateful for his support throughout the process, and I highly recommend both Ron and the Oulsnam team to anyone looking for a property in the area.

Myself and my partner are looking to purchase our first home. Having looked around a few properties with various estate agents, we can honestly say that Ron was an absolute delight. He was very informative and had a warm and welcoming persona. Thank you Ron!