Very professional and helpful. Thank you to everyone in the branch that has helped us to buy our property. I would highly recommend Robert Oulsnam & Company Northfield.

Just amazing, there helped me so much, Mark was in touch constantly, I would nt have had any better service anywhere,, so Mark and the rest of the staff, you were all very polite, happy, and friendly , once again a big thank you

First class service at all times. From valuation, marketing, concluding a sale to the complexities of conveyancing, the team at Oulsnam's really do help you through the journey. Their support was invaluable!

They gave me an excellent service when they sold my house, a fair valuation and helped me to achieve over asking price in a reasonable amount of time. The customer service was excellent, especially Gary who was on hand for all my concerns.

The service I received when selling my property with Robert Oulsnman (Northfield office) was outstanding. At every stage their communication was prompt & clear, every effort was made to ensure my sale went as smoothly as possible, if I had any queries my calls were always answered quickly & extremely efficiently. I had a few issues with my buyers bank not releasing funds on the agreed completion date & Gary from the office was extremely helpful in trying to sort this by communicating between myself & my buyers, solicitors etc, he went above & beyond to resolve this issue. Everyone employed at the Northfield office was always very polite & helpful. I’d highly recommend Robert Oulsnman not only for their exemplary customer service but for their reasonable rates & very knowledgeable & helpful staff.

Professional Polite and well organised

We have used Robert Oulsnam a number of times over the years to both buy and sell. More recently the Northfield office dealt with the sale of my dads flat. My dad suffered an initial disappointment with a sale falling through on a sheltered housing flat he was buying, but successfully secured a sale with the Bournville office. Both offices worked wonderfully well together to make the process run smoothly. Gary and Ann were wonderful and very compassionate with my dad. Gary provided great customer care after service too to check on how we were as I was going through breast cancer at the time and my dad had a spell in hospital. Wouldn’t hesitate to use Oulsnam time and time again for their high standards of customer care.

I would highly recommend this estate agent who helped me sell my house in Northfield in August 2019. The office staff were always courteous and professional, even when there was a hiccup just before the exchange of contracts was due. This company did a good job in getting me the sale in what was a challenging market; in particular, I am grateful to Natalie Richards and Alison Nock for their efforts.