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Oulsnam - Northfield

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I have twice bought from the Oulsnam team in Northfield, once as a nervous first time buyer, and second time round in a slightly more complex but no less stressful situation. I've never once had a bad interaction with this team. Ann in particular has been an incredibly helpful and calming influence at various points and has worked wonders in holding the chain together and communicating with everyone. It's a shame that as a buyer you don't really get to choose your estate agent because I would recommend these guys every time.

Reply from agent

What a fantastic 5 star review, thank you so much. Got there in the end and hope you will be really happy in your new home. All the very best to you.

5.00 /5

Oulsnam, specifically Alison, helped me sell my property in the Bourneville trust area. Initially I was a little nervous as my experience with other estate agents hasn’t been the best. Alison really took the time to listen to my needs and made the experience a smooth transition. Right from day one she always kept me in the loop, provided guidance and helped me get the sale over the line. I would for sure recommend Oulsnam to anyone in Birmingham looking to sell their property. Alison is a true gem at this branch and went above and beyond to make sure all needs were met. Mike

Reply from agent

Thank you so much for your 5 star review Mike. I always try and put myself in my client's shoes and provide a service I would expect myself. Communication is key when you are moving house and this is something we recognise and strive to always provide. Wishing you both every happiness in your new home and area.

5.00 /5

I cannot recommend Robert Oulsnam Northfield highly enough. I had used them previously for the purchase of a property and opted to sell with them. The sale was looked after by Jessica and became quite difficult, no fault of Oulsnam. Nevertheless Jessica handled the situation with the upmost patience and professionalism. I was regularly updated and felt confident throughout. Many thanks

Reply from agent

What a wonderful 5-star review. Thank you so much. Jessica is a valued member of our team and has a great ability to handle matters is a calm and professional way. Thank you once again for your business and all the best in the future.

5.00 /5

Brilliant service and very professional with the sale of our home. Gary and Jessica first came out to explain the process and provide the valuation and made everything easy. Ann has always been available at the end of the phone and keeping us informed along the way with the progress of the sale and doing everything that she could to help, which we really appreciated. Would highly recommend. Thank you, from Lesley and Carl.

Reply from agent

Thank you so much for your 5 star review. We have a great team at Northfield and always look to provide our customers with the very best service. Communication is vital when moving and I hope your move to Wales goes smoothly. Thank you again for your valued business and all the very best in the future.

5.00 /5

The guidance and support of estate agents at Northfield Oulsnam has been excellent throughout the purchase - starting with a friendly and informative online viewing, issuing the property documents and following up with the solicitors on both sides. The purchase completed as planned, well within the timeline. An extremely professional and supportive team, highly recommended!

Reply from agent

Thank you so much for your 5 star review which is much appreciated. Service & communication comes high on our agenda & I am delighted your experience was so positive. Thank you for sharing your experience with us and all the very best in your new home.

5.00 /5

Natalie provided a service above and beyond hand holding through a long drawn out sale. I think, out of all the professionals dealing with this sale, she ensured that no stone was unturned in getting it across the line. Approachable at all times, thank you for keeping us up to speed on all aspects of the sale, highly recommend Natalie and her team.

Reply from agent

Thank you for your 5 star review and comments regarding the service you received from Natalie. We appreciate this was a long process for you and are delighted all concluded well in the end. Wishing you all the best and thank you once again for your business.

5.00 /5

I had an exceptional experience with Oulsnam. Natalie supported me both with buying my property and then selling it a few years later. During the selling process Natalie, and Alison from the same office, kept in frequent communication with the buyer to encourage the sale to happen as soon as possible, and was able to fill in the gaps when I struggled to get information from solicitors (a massive help which sped up the sale time!) I also always has quick responses from them which was always appreciated during the stressful sale process. I really recommend.

Reply from agent

Thank you for your fantastic 5 star review!! Finding a buyer is just part of our service. Communicating between all parties right up until completion also plays a crucial part which we appreciate is really valuable to our clients so your acknowledgment of this is much appreciated. Wishing you all the best in the future and if we can ever be of assistance to you again, please do not hesitate to contact us.

5.00 /5

Found Robert Oulsnam excellent. Kept us up to date throughout the purchase and any problems we had were dealt with very quickly. Would recommend them to others.

Reply from agent

Thank you so much for your 5 star review which is very much appreciated. We are delighted you were happy with our service and hope we can do business with you again in the future.

5.00 /5

I purchased my property through Oulsnam, Northfield, and the service I received was fantastic. The staff are friendly and professional, and communication throughout the process was easy. Would definitely recommend, and hope to go back there when I eventually sell. Oustanding - thank you!

Reply from agent

Your 5 star review is much appreciated and we hope that we can help you again in the future. All the best to you.

5.00 /5

Would just like to thank Jess at the Northfield branch, she was absolutley fantastic throughout and always kept me updated. She went above and beyond to make sure my sale went though promptly. Thanks so much for all your help!

Reply from agent

Another fantastic 5 star review about Jess. It was a pleasure dealing with you and if you know anyone else we can help, please pass our details on. All the very best to you.

Contact details
Sales Phone:

0121 477 9977

Opening hours

Unknown

Address

51 Church Road, Northfield , West Midlands, B31 2LB, Midlands, UK, B31

About

No about information available

Our team

Northfield Office

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No memberships information available

No marketing information available

No awards information available