We had a very long and drawn out transaction with a number of significant issues and delays. Alison Nock acted on behalf of our vendor (not us) and the service she provided to us during the transaction was second to none, particularly as we were not her client. She was highly professional and fully responsive in a very difficult and chaotic market. She took time out of her personal life to provide important updates to us, going over and above her call of duty. We are very grateful for the support given to us and can’t recommend her and the Northfield branch enough.