Trying to think of a negative but cannot. I originally went to a competitor on Harborne High St to sell my house in Weoley Hill, as I knew it would compare favourably with the value of properties there, but was shocked by the Agent I had engaged and returned to Oulsnam, from whom had bought the property some years previously. Competent and proactive - yes, but TRUST is a big thing, and they have been trustworthy from start to finish. Thank you.