I have had a bad experience with them. I am paying for an expensive property which has faults. the roofs are dripping like a shower and they would not care about customer but only the rent. No support at as only property owner seems to be a customer and not the tenent. If u deal with them and end up in a situation, god help u.

We have had on going issues with reporting on maintenance portal, and the repairs not getting done.

Worst agency😝😢 …

AVOID THIS COMPANY!! with other reviewers, this is the worst company I have ever had the misfortune to deal with, house checks were that bad, I deliberately made sure I was out, trying to get deposit back a complete nightmare ended up going to TDS, dealing with the unprofessional office personal was another level, personally I’d rather sleep on a park bench than deal with these cowboys, plenty of other letting agents in Peterborough. I’d give minus if Google allowed it.

0 communication, ignored my emails.NegativeResponsiveness, Quality, Professionalism

I was waiting for a year to get things done terrible service,

Very unprofessional company and dont bother with tenants. Just ignore and take their money

Didn't receive a phone call back on several occasions after inquiring about a property. Poor service

Don't respond to email enquiries. Say they will send you viewing information but do not do this until following up multiple times. Poorest communication out of all letting agencies dealt with in Peterborough. It's a shame because the properties they deal with are some of the nicest. Definitely avoid!

I wouldn’t give any stars if I could. Worst letting agent I ever dealt with. All they care about is keeping their clients - home owners happy and forget about tenants. Whatever you approach them for takes ages, especially repairs. End of tenancy is also appealing, they will look for anything not to give you your deposit back. I’m happy I don’t need to deal with these guys anymore as moved out :). Customer service and professionalism aren’t your strongest points and this includes the manager who’s clueless about housing in general not to mention housing law. All I can advise is to avoid the bunch of cowboys; most staff is young and inexperienced. If there was no tenants you’d be out of your jobs , why don’t you start looking after them properly ? And stop lying to your tenants thinking they know nothing about lettings and how the whole thing works.