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Belvoir - Peterborough

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Very unexpected bad experience. Certain agents do not bother to respond after constant follow up on things.NegativeResponsiveness, Quality

Reply from agent

Hello Uttaran, I am sorry to hear that you you had a bad experience with us. We'd be so grateful if you would be willing to share the details of this with us so that we can understand where we went wrong and take steps to make sure that this doesn't happen again. You can write to me directly at emma.dighton@belvoir.co.uk. Best regards, Emma Dighton.

1.00 /5

They charge for everything even if the rubbish in the bins aren't in exacly in place !!!NegativeResponsiveness, Quality, Professionalism

1.00 /5

First time dealt with this agency. They have double booked viewing for same property which made me and other party feel rather awkward, when mentioned that will be living with children, remark was made even though property profile stated 'children welcome', had to chase (Liam) several times on response to check if I was successful with property chosen to rent, response came after 2 days only and 'let agreed' signed was placed on property for all to see well before long chased response finally came to say different application will be processed. Not impressed at all. Especially in terms of communication.NegativeResponsiveness

Reply from agent

Hello J.P, I'm sorry to hear about your experience when trying to rent a property from us. I understand you have now moved into this property so we hope you are enjoying your new home!

1.00 /5

Would not recommend

Reply from agent

Hi Georgina, thank you for taking the time to write a review and I'm sorry to hear that you would not recommend us. I would love to find out why so we can make improvements in the future and see if we can resolve your issue. If you have time, please email rhiannon.halliday-pegg@belvoir.co.uk so I can pass your comments onto the relevant department or team member.

1.00 /5

Highly would not recommend and keep away if you are either older or venerable.NegativeResponsiveness, Quality, Professionalism

Reply from agent

Hi Jessica, thank you for taking the time to leave us a review. I'm sorry to hear that you would not recommend us and we would like to find out why. If you have the time, please could you email rhiannon.halliday-pegg@belvoir.co.uk so I can pass your comments onto the relevant department or team member so that we can resolve your issue and improve our services in the future.

1.00 /5

tried calling they hung up the phone on meNegativeResponsiveness, Quality, Professionalism

Reply from agent

Hi there, I'm sorry this has happened and I can assure you that this would not have been intentional. I'm wondering if this occurred during a telephone outage period we experienced a few weeks ago. If you are still looking to use our property services, please get in touch again and we would be happy to assist you.

1.00 /5
Reply from agent

Hi there, thank you for taking the time to leave a review. We would love to know what went wrong so we can resolve the issue and make improvements to our services moving forward. If you have the time, could you email rhiannon.halliday-pegg@belvoir.co.uk so we can pass your comments onto the relevant department or team member.

1.00 /5
Reply from agent

Hi Albena, we are sorry to hear about your negative experience with us. If you have the time, could you email rhiannon.halliday-pegg@belvoir.co.uk so I can pass your comments onto the relevant team or department and we can look into improving our services.

1.00 /5
Reply from agent

Hi Danya, we are sorry to hear about your negative experience with us. If you have the time, could you email rhiannon.halliday-pegg@belvoir.co.uk so I can pass your comments onto the relevant team or department and we can look into improving our services.

1.00 /5
Reply from agent

Hi Vikash. We are sorry to hear about your negative experience with us. If you have the time, could you email rhiannon.halliday-pegg@belvoir.co.uk so we can look into improving our services.

Contact details
Sales Phone:

01733 511099

Lettings Phone:

01733 321500

Opening hours
Monday-Friday: 09:00 - 18:00
Address

1022 Lincoln Road, Walton, Peterborough, Cambridgeshire, PE4 6AS, UK

About

No about information available

Our team

Peterborough Office

Sarah Smith

Accounts manager

Michelle Gordon

Sophia Milizia

Aimee Hunt

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
rightmove

No marketing information available

No marketing information available