Sorry to hear you don't like us. We've checked our databases and don't have a Stephen Hide listed as a vendor, purchaser, landlord, or tenant. If you want to contact us and tell us why we get 1*, or add to your review, we're more than happy to hear from you.

Again, you're not on our database as a customer. If you want to email us at northampton@belvoir.co.uk and tell us why we're only worth 1 star, we're all ears!

Who are you O G G? No indication if you're a landlord, a tenant, or someone who actually has had no dealing with us! If you want to email us northampton@belvoir.co.uk and tell us why we're only worth 1* the very least you'll get is a polite acknowledgement!

Really? Don't recognise you as a customer which makes us suspicious! If you want to email northampton@belvoir.co.uk and tell us more, you'll get a proper response.

Sorry to hear you're not to happy Andreea. These days a landlord can't make deductions from a tenants deposit willy nilly - there are laws in place that prevent this. So if a deposit deduction is made there will be a check-in and a check-out report that shows clearly (with pictures) why a deduction is appropriate. And the camera doesn't lie!

Have you? It's possible you have, but as you haven't left a name we can't be sure. Equally we're not aware of a customer who has asked us to sell & rent their property and we've not managed to do one or the other. If you'd like to contact us at northampton@belvoir.co.uk with your details, we're move than happy to offer a more qualified response and an apology if there's any truth behind your claim.

Thanks for the review Sijo and sorry to hear we only get 1*. But as you aren't on our databases as a vendor, purchaser, landlord, or tenant, it's hard for us to respond further.

Thanks for the review Pradeep. There was an ongoing issue with water pressure to your flat, and to a number of others on the same floor. Although we looked after your flat, we didn't look after the building in general, so the water supply to your corridor fell outside our control. Like you, we chased the company responsible who in fairness to them, kept returning to site to try and fix this persistent issue. We're pleased they finally managed it and that water supply to all flats was restored.

Thanks for the review. You're correct on a number of points here. In the middle of lockdown our staff were home based, and moving calls around was difficult - for that reason we dealt with all tenant enquiries from property portals via email. Equally, you expressed interest in a property and we told you it was available - only for the owner to advise us a few days later that he'd let it himself. We didn't advise you of this as you only expressed interest (along with 20 odd other people) - you didn't make an application and you didn't tell us you were serving notice on your current property. As such we had no reason to assume you were about to be inconvenienced.