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Ewemove Newmarket & Soham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

After an unsuccessful start on the market with another agent, we were recommended to speak with Mark. Mark met with us at a time that suited our schedule and took the time to explain how he works differently from other agents. It was clear he had done his homework… not just relying on facts and figures from databases, but really considering how best to market our property, highlight its features, and truly understand what made it special. One of the things that really sets Mark apart is that he handles everything himself. You’re not passed from one person to another, dealing with a receptionist one day and a contracted photographer the next. Mark works solo and is involved in every step of the process, which means everything is done with care and attention rather than rushed simply to tick boxes. It’s clearly in his best interests to make sure everything is done properly. Mark’s flexible working hours were extremely important to me. I work unsociable hours, and if we needed a question answered at 10pm, he was there with a speedy response. If a potential buyer got in touch outside of normal office hours with questions about our property or requests to view, he responded promptly…far better than waiting until Monday morning or 9am the next day (especially if you’re inpatient, like me!!) What really stood out to me was Mark’s attention to detail in his marketing strategy. It was by far the best we had come across: premium adverts, fantastic professional photographs, captivating property descriptions, a regular social media presence, and even a bespoke video filmed in our home. It went well above and beyond anything we had seen from other agents. Aside from all of this, Mark is simply a great person to work with, easy to get along with, with a good sense of humour, and even willing to help carry boxes…. After all, you don’t show up on moving day expecting to stand there empty-handed! HUGE thanks Mark - if ever we decide to do it all over again we’d choose you! ((But that’s not happening anytime soon!))

Reply from agent

Wow what a journey! It was absolutely my pleasure to represent you and your family to get you moving! After seeing the distress of your first attempt to sell and the poor service you received, I knew we could make a difference. Doing the basics brilliantly led to multiple viewings, a great offer and a solid buyer helping you to achieve your ambitions and secure your dream home! Thanks for taking the time to leave this great review. All the best for the future- Mark@EweMove

5.00 /5

Mark has been brilliant from the very first viewing. As first-time buyers, we turned up with about 47 questions… and somehow left with answers to about 120 questions we didn’t even know we had. He patiently explained mortgages, ownership, and the entire process without ever making us feel like complete amateurs. At this point I’m convinced he’s part estate agent, part mortgage advisor, and part therapist for confused first-time buyers. If you’re buying your first house, you definitely want someone like Mark on your side.

Reply from agent

This review really made me smile! Thanks for taking the time to leave us your thoughts on the process. I am so excited to hand the keys over to your new home in a couple of weeks time. Its been a pleasure to guide you through the journey and answer all your questions! Wishing you all the best. Mark@EweMove

5.00 /5

Better late than never Mark... I've been reading other reviews about your service and they are all absolutely true. You showed selflessness and honesty from the point of viewing to completion and I cannot but commend and appreciate your hard work trying to get things sorted as timely as possible. Would definitely be doing more business with you when the time is right. Thank you for help with my first house purchase.

Reply from agent

Hi Patience, thank you very much for taking the time to leave this review. I hope you have settled into your first home and enjoying life in Soham. It was a pleasure to work with you and help across every step of the way. Take care, Mark@EweMove

5.00 /5

If you are looking for an estate agent look no further! I cannot recommend Mark highly enough. Me and my husband have been supported greatly during the sale of our property, and know that there is no one else we'd rather have trusted our house sale with. Mark has always been available to us at any time/day of the week, which left us feeling so supported during the whole process.

Reply from agent

Katie your review means a lot to us here at EweMove, thanks very much for taking the time to leave it. It was a privilege to help you sell your home and find your next one, you were absolutely ideal clients- always approachable, patient, accommodating to viewings, always very responsive- it makes for a much smoother process. Wishing you the best of luck in your new home! Mark@EweMove

5.00 /5

I can't say enough about the great service EweMove provided us with regards to finding our house. Mark was very informative whilst also allowing us to feel he was there to assist moreso than push a sale through. Their overall availability to chat and guidance really put us on the right track and friendly attitude made the process a lot less daunting

Reply from agent

Thanks for your amazing feedback David! I'm pleased that I could make your property journey that little bit easier, as it can be daunting without the help needed. Wishing you all the best for the future. Mark@EweMove

5.00 /5

We would recommend Ewe Move wholeheartedly. Mark was extremely helpful, proactive and always prompt in answering our queries. We bought a property that Mark was selling but would definitely choose him if we were to sell at any time. Mark always had a smile and took any much stress that was in his control. Thanks Mark!

Reply from agent

Thanks Claire for leaving this fabulous review! It was a privilege to help you along the way into buying your new home, its a beautiful home and I'm sure you will all be very happy there. Wishing you all the best. Mark@EweMove

5.00 /5

Our experience with Mark has been absolutely brilliant. As first-time buyers, Mark took the time and the care to explain the process, and was so knowledgeable of each property during viewings. He set the bar so high, no other company we've interacted with has compared!

Reply from agent

Thanks Laura for taking the time to leave us this great review! Don't tell anyone but helping first time buyers is one of my favourite things to do! It was brilliant to show you around a couple of houses and also explain the process to you, I'm glad this was super helpful! Best of luck with your search. Mark@EweMove

5.00 /5

Mark has been very helpful, his viewing of properties has been more in-depth, and he had more on hand knowledge to give us than other larger companies. Any questions we had were promptly answered, and no question was too small. We will 100% be contacting Mark first for all our Estate Agent needs in the future.

Reply from agent

Thanks Michael for taking the time to leave us this great review. I am thrilled that I was able to assist you both with all your questions on a viewing and a valuation. Wishing you all the best for the future. Mark@EweMove

5.00 /5

Great service from Mark at EweMove. Going above and beyond in every aspect of my house sale. I would recommend to anyone selling.

Reply from agent

It was my pleasure Clare to help you get on your way and sell your home. You were a dream customer to work with. I wish you all the best for the future. Mark@EweMove

5.00 /5

Had a wonderful experience under Mark's care. He was very kind, welcoming and helpful with the questions we had and provided more insight of the area we were interested in. Would recommend this service 👌. …

Reply from agent

Hi Sandra, thanks for taking the time to leave us a great review. I am really pleased that you felt we delivered a wonderful experience to you and your family when viewing one of our properties. I wish you the best of luck in your search in the future, and will be back in touch if any other houses come up that may be of interest. All the best, Mark@EweMove

Contact details
Sales Phone:

01638 592977

Sales Email:

newmarket@ewemove.com

Lettings Phone:

01638 592977

Lettings Email:

newmarket@ewemove.com

Opening hours
Monday-Friday: 00:00 - 00:00 Saturday: 00:00 - 00:00 Sunday: 00:00 - 00:00
Address

Newmarket & Soham, Cambridgeshire & Suffolk, CB8, UK

Your Local Award-Winning Estate Agency covering Newmarket, Soham, and surrounding areas.

Our team

Mark Stephens

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
rightmove
Zoopla
Primelocation
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate