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Ewemove Newmarket & Soham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We had been on the market for a while, with a few false starts with a couple of well-known estate agents, and were beginning to feel quite disheartened. Then along came Mark from EweMove — our estate agent fairy godmother! We hadn’t heard of EweMove until Mark slipped his book, The 39 Steps to Avoid a House Sale Nightmare, through our letterbox. Before we knew it, Mark had taken some fabulous photos of our home, got us feeling positive again and had us back on the market. It wasn’t long before Mark found us a buyer and we were all set to go with a completed chain. Sadly, it wasn’t meant to be, and the chain collapsed through no fault of ours or Mark’s. We were understandably disappointed with the housing market at this point, but Mark became even more determined and dedicated to finding us another buyer. It didn’t take him long at all before he secured another buyer for us, and just 67 days later, we completed on our sale! Mark is not your standard estate agent. He is exceptionally good at communicating and keeps in regular contact with his clients. He is professional, knowledgeable, trustworthy and genuine. He makes you feel as though the sale of your house genuinely matters to him personally, and throughout the whole process, you know that your property is in safe hands. He is encouraging and supportive throughout the whole process and, when things don’t go to plan, he doesn’t give up. His determination and dedication really stood out to us. We would 100% recommend Mark to anyone looking to sell their home. Thank you, Mark, for all your hard work, support and determination!

5.00 /5

The house itself was unfortunately too small for us, but what really stood out was the excellent customer service we received from the very first phone call through to the viewing today. We’ve been looking at houses and arranging viewings for several months now, and I have to say that Mark was by far the most professional and polite agent we’ve encountered so far. He was a world away from the agents who simply open the door and leave you to look around on your own. Mark was genuinely engaged and enthusiastic. He took the time to tell us the story of the house, knew the answers to all our questions, paid attention to what we were looking for, and really listened to us. That level of care and personal attention is rare, and it makes such a difference to the house-viewing experience. Even though the property wasn’t the right fit for us, we wanted to leave this feedback because Mark’s professionalism and customer service genuinely stood out.

Reply from agent

Hi Sylwia, thanks for taking the time to leave me this great review. It was a pleasure to meet you this week and show you around, and although the house not quite right for you I am really pleased you picked upo on our great levels of service compared to other agents locally. Wishing you the best of luck with your search. Mark@EweMove

5.00 /5

The house itself was unfortunately too small for us, but what really stood out was the excellent customer service we received from the very first phone call through to the viewing today. We’ve been looking at houses and arranging viewings for several months now, and I have to say that Mark was by far the most professional and polite agent we’ve encountered so far. He was a world away from the agents who simply open the door and leave you to look around on your own. Mark was genuinely engaged and enthusiastic. He took the time to tell us the story of the house, knew the answers to all our questions, paid attention to what we were looking for, really listened to us. That level of care and personal attention is rare, and it makes such a difference to the house-viewing experience. Even though the property wasn’t the right fit for us, we wanted to leave this feedback because Mark’s professionalism and customer service genuinely stood out.

Reply from agent

Hi Sylwia, thanks for taking the time to leave me this great review. It was a pleasure to meet you this week and show you around, and although the house not quite right for you I am really pleased you picked upo on our great levels of service compared to other agents locally. Wishing you the best of luck with your search. Mark@EweMove

5.00 /5

Mark was our 2nd estate agent after only having 1 viewing in 3 months with the previous. From the start you can see Mark's dedication to his business which includes his clients. We where very lucky and Mark found us buyers very quickly. But we had a nightmare when the buyers lost their buyer when we where so close to completion. We where all devastated but held in and Mark worked so hard to get another buyer for them (we both had him as an estate agent). Then trying to chase solicitors so many delays, Mark was always there answered any and all questions chased for us with the other estate agents and solicitors, He also relaid personal question between us and our buyers which made a huge difference. He was a genuine support throughout. After alot of stress we are now in our beautiful home and know that some lovely people are in our previous house. Ive recommended Mark to several people.

Reply from agent

Hi Danielle, thanks for taking the time to leave us this great review. What an journey it was, I am so pleased for you and your family that you have now settled in your beautiful new home. All the trauma of the move and process I'm sure is all worth it now. Thanks for being wonderful clients to work with and being patient throughout the whole process. Wishing you all well. Mark@EweMove

5.00 /5

We changed agents to Ewe-Move after a deeply dissatisfactory experience with a larger, well-known local agent - four months with only one viewing. If we’d known how good Mark at Ewe-Move was, we’d have changed agents earlier! Mark completely changed how the house was being marketed and was much more interactive; we immediately started getting lots of viewings, and we were under offer in a few weeks. This was only the start of the saga, as unfortunately we discovered an issue that needed sorting out by Land Registry and Ordnance Survey. This took some time to resolve, and Mark worked hard to preserve the chain and keep everybody in contact. With the land issue sorted, our buyers’ solicitors then got shut down! It took a few more weeks to sort that out, and Mark was busy keeping things moving and people communicating throughout. He was able to advise and support through a very stressful time, and worked very hard to keep the sale going. We are very grateful to Mark at Ewe-Move Newmarket and Soham - he went above and beyond to help us achieve our move. We completely recommend him!

Reply from agent

Thanks Sam and Chris for this amazing review. This certainly was one of the most turbulent cases of 2026 and challenged us all in many ways! However we got there eventually and got you to your new home! From the moment we first met, I knew your house could sell- it had just been poorly marketed and you had been poorly advised. I am so pleased we could change this and get you on your way. Wishing you all the best for the future in your new home, it was an absolute pleasure. Kind regards, Mark@EweMove

5.00 /5

How do I begin to explain working with Mark? Our sale and onward purchase was not straight forward, through no fault of his. He was calm, organised and supportive throughout. He listened, advised and treated our house sale and onward purchase with an attention to detail I have never seen before. He communicated openly with us throughout so we always knew where we were and what to expect next. I would whole heartedly recommend Mark to any friends, families or complete strangers looking to either buy or sell. I truly believe that without his calming presence, knowledge of the process and ongoing support we would not have managed to complete! I wish him the best of luck growing his business as it is evident to me this is something he was absolutely meant to do!

Reply from agent

Wow Katie, what a journey this was! I'm thrilled that after all the trials and tribulations of your sale, we could get to completion day and hand over the keys to your new home! As a seller and buyer with me, this made it extra special. Thanks for being an amazing customer to work with, no matter what was happening, we did it with a smile! Wishing you a lifetime of happiness in your new home. Regards, Mark@EweMove

5.00 /5

Working with Mark from ewe move has been fantastic, he recommended us to his client as the garden needed a full landscaping renovation and he didn’t just pass over our number, he made the process as smooth as possible by showing us around the property himself when the client couldn’t make it and checked in several times throughout the project to ensure our work and other services he had organised were being delivered on time and to a high standard. I have never met an estate agent more committed to his clients, making what should be the most stressful experience of your life into an absolute breeze. ⭐️⭐️⭐️⭐️⭐️

Reply from agent

Thank EWE Eden's Gardeners for leaving us this great review, you were also amazing to work with on this project! Putting up the for sale (and changing to Sold) is just one step of the journey we take. We are heavily invested in getting the absolute best for our clients and involved in every step of the journey! We really appreciate your feedback. :) Mark@EweMove

5.00 /5

Mark was incredibly friendly, knowledgeable, and professional. He was always happy to answer questions, kept us well informed, and made everything feel straightforward and possible. We’d highly recommend him to anyone looking for an excellent and approachable estate agent.

Reply from agent

Hi Hannah, thank EWE for taking the time to leave us this great review. Our stand out qualities really shined through and we were delighted to have helped you! Wishing you all the best for your search for you dream home! Kind regard, Mark@EweMove

5.00 /5

We have had an excellent experience with Mark, both when he valued our property and during several viewings of another home. He has been exceptionally patient, helpful and accommodating throughout, giving us plenty of time to consider our options without ever making us feel pressured. Mark is friendly, knowledgeable, responsive and refreshingly straightforward. I would have no hesitation in recommending Mark to anyone looking to buy or sell a home.

Reply from agent

Thank you Jenny for taking the time to leave us a review! It was my pleasure to support you with both a valuation and multiple viewings. Our aim is always to deliver top class service to all of our customers. Wishing you all the best for the future. Mark@EweMove

5.00 /5

We had a fantastic experience with Mark at EweMove. He was incredibly helpful throughout the entire process of buying our first home. He was always quick to respond to our questions, kept us updated every step of the way, and made what could have been a stressful experience feel much easier. We feel very lucky to have had Mark by our side while purchasing our first house. His professionalism, excellent communication, and support were outstanding from start to finish. We would highly recommend Mark and EweMove to anyone looking to buy or sell a property. Thank you for everything, Mark!

Reply from agent

Thank you Florin for leaving us this great review, so happy for you and your young family to buy a place of your own that you can call home. Wishing you a lifetime of happiness there together. Kind regards Mark@EweMove

Contact details
Sales Phone:

01638 592977

Sales Email:

newmarket@ewemove.com

Lettings Phone:

01638 592977

Lettings Email:

newmarket@ewemove.com

Opening hours
Monday-Friday: 00:00 - 00:00 Saturday: 00:00 - 00:00 Sunday: 00:00 - 00:00
Address

Newmarket & Soham, Cambridgeshire & Suffolk, CB8, UK

Your Local Award-Winning Estate Agency covering Newmarket, Soham, and surrounding areas.

Our team

Mark Stephens

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
rightmove
Zoopla
Primelocation
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate