Mark has been brilliant from the very first viewing. As first-time buyers, we turned up with about 47 questions… and somehow left with answers to about 120 questions we didn’t even know we had. He patiently explained mortgages, ownership, and the entire process without ever making us feel like complete amateurs. At this point I’m convinced he’s part estate agent, part mortgage advisor, and part therapist for confused first-time buyers. If you’re buying your first house, you definitely want someone like Mark on your side.