As first time buyers, we were very lucky to have our first viewing ever with Mark. He was extremely flexible in terms of viewing times, showed us the property (which was lovely!) in great detail while leaving us enough time to look around at our own pace, and answered all our questions with great patience and clarity. He also recommended a great mortgage advisor! Had we not moved our focus to a different area, we would have been so happy to go through the whole purchase process with him. Thank you again, Mark!