Northwood - Newcastle
Northwood - Newcastle
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1.00 /5
1.00 /5
These Bombard you with Mail you have not asked for and had an ARROGANT ATTITUDE when contacted. NOT RECOMMENDED.
1.00 /5
Terrible service - avoid at all costs if renting. Every single time I report an issue with the property it takes a ridiculously long time to have it addressed - never receive updates and the attitude of the staff often borders on rude when all I am looking for is a solution and not to be fobbed off again.
1.00 /5
They didn’t seem to know what they were doing, promised a return call for a property to rent twice and they didn’t call back. The woman who was helping me said it was her day off as an excuse, sorry but does the office close on her day off!? Really poor customer service and didn’t seem to care about their clients.
1.00 /5
I was interested I buying a flat that, according to Rightmove, had been on the market for some months. I rang three times to try and get a viewing, they said they would get back to me, they didn't. The third time I was told that the flat had just gone under offer. Would I use them to market any property of mine? Its not often you find an estate agent that gives the impression of having quite such a relaxed attitude.
1.00 /5
1.00 /5
Fraudulent invoices! Scam clients with fake cleaning bills, fake cleaning company that’s addressed from one of their workers. Alexander McDougall who also works for Northwood apparently owns the cleaning company they use to invoice their tenants for cleaning bills after they leave their rentals. Even though the place is left spotless! Fraudulent!! Avoid them!! I am not a fake account!
1.00 /5
1.00 /5
1.00 /5
Even I won’t give a single star, no proper response or update after paying holding deposit and deposit amount Raised a complaint about oven not working, haven’t solved the problem until our tenancy end date. Raised a complaint about curtains fallen down no response from them and we haven’t used the room for more than a month. At the end we have cleaned the house as good as we can, as they said if it’s need a professional cleaning it won’t be long more and one hours and they charged 305 pounds for that.
Contact details
Sales Phone:
Sales Email:
Lettings Phone:
Lettings Email:
Opening hours
Unknown
Address
676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR, North East, UK
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About
Website:
http://www.northwooduk.com/The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!
