Northwood - Newcastle
Northwood - Newcastle
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
21.12.2016
Overall review
All the staff at Northwood are amazing, no problem is too big and go the extra mile to get things sorted. Michaela and Laura are who I deal with the most. Great staff
review by Cheryl Cook
21.12.2016
5.00 /5
21.12.2016
Excellent Service
Michaela always going over and beyond when dealing with issues!!!
review by Michaela Burn
21.12.2016
5.00 /5
21.12.2016
Excellent Service with Fantastic, Knowledgable Staff
This year, I both sold and then bought my new house through Northwood Newcastle. Wendy and Victoria managed to make what can be quite a daunting and stressful experience into an exciting and enjoyable one! They listened to all of my questions and concerns, continually worked to move the sale along quickly and always kept me up to date through emails and phone calls. I felt like a really important customer and Wendy and Victoria are great at getting to know you well and giving you a personalised service. If I sell again in the future, I will be going straight to Northwood Newcastle and asking for Wendy and Victoria's help! Thank you very much to you both.
review by Kim Coulter
21.12.2016
5.00 /5
27.11.2016
They go above and beyond
I have viewed a couple of houses with the girls from Northwood and never felt like I was under any pressure, they walked me round the properties and then allowed me to have a time to think about the houses on my own! I felt absolutely no pressure to make an offer or to hurry up my viewing. If I had a house to sell I would without any doubt give them the job!
review by Chloe Davies
27.11.2016
5.00 /5
10.11.2016
Maintenance issue
I had an ongoing problem with my heating and hot water, which was very frustrating, especially with the weather getting very cold. I had to have multiple contractors out to problem solve and sort the issue on numerous occasions across a number of weeks. Laura Cheetham of Northwood Tyneside was brilliant throughout...she was patient and listened when I was frustrated at the situation, she continually updated me via email and voicemail (even after office hours on a Saturday!), she was tireless in chasing up contractors and arranging visits, liaised efficiently with my landlord to get decisions made quickly, and overall was lovely to talk to through what turned out to be quite a complex issue. I work full-time in a demanding job and Laura ensured everyone worked round this for me. She was also very genuine and I trusted her to move the situation forward as she clearly wanted to help resolve the issue not just as quickly as possible but correctly to avoid future problems. An asset to your company I cannot thank her enough as I sit in my now warm and cosy flat with hot water aplenty.
review by Sarah Joanne Swift
10.11.2016
5.00 /5
23.09.2016
Great service
The agents were great at getting back to us and resolved any issues quickly. They acted fairly towards both us as buyers and the vendors. They were very friendly and supported us at every stage we needed them to..
review by Jenny Goodbarn
23.09.2016
5.00 /5
21.09.2016
Rental property in West Denton
The entire team were incredibly helpful and friendly from the first viewing to the check in, When a moving date had to be changed at short notice the staff were understanding and patient. I have dealt with various estate agents across the country, but Northwood Newcastle have really excelled in terms of customer service and professionalism.
review by Jamie Clarke
21.09.2016
5.00 /5
20.09.2016
Recent move
I have been very impressed by the efficiency and courtesy shown by the agency. From my first visit to the property I have been very well looked after by Sara and in particular Julia who was prepared to come in on her day off to do the handover. Nothing has been too much trouble and I have been impressed by the whole process. Including the very detailed accurate inventory.
review by Kevin Joel
20.09.2016
5.00 /5
14.09.2016
High level of service with successful purchase
Throughout the process of buying my first home Northwood were very good at helping make things straightforward. Their friendly, service-with-a-smile attitude made them very approachable. The sale nearly fell through as it did drag on, however this was more the fault of the seller than the estate agents, who worked hard to contact him as best they could. My contact there was Victoria Skoyles, who was very friendly, helpful and quick to respond to queries, with a very personal and understanding attitude. She did a great job of keeping my informed of what the next step of the process was, understanding that I was a first time buyer and unsure of how it all worked. Many thanks.
review by Craig Wallace
14.09.2016
5.00 /5
01.09.2016
Purchase of property
An excellent agency providing a first class service at every stage of the purchase process. Would certainly recommend this company without hesitation.
review by Alan Martin
01.09.2016
Contact details
Sales Phone:
Sales Email:
Lettings Phone:
Lettings Email:
Opening hours
Unknown
Address
676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR, North East, UK
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About
Website:
http://www.northwooduk.com/The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!
