Wendy was on time and gave us such a friendly greeting. She knew lots about the house and showed us round to begin with before letting us wander about and ask questions. No question went unanswered and nothing seemed like too much trouble or like we were taking too much time like I have felt with some other estate agent firms. Wendy just seemed so professional and like she really wanted to sell the house, without being too pushy. I'd definitely want her selling my house and I wish I had wanted to buy the house she showed us.
I have just worked with Julia to let my property and Julia did a great job of finding a good tenant very quickly. She does a very thorough inventory and takes care of both landlord and tenant, providing us with a wealth of information on our roles. I would not hesitate to instruct Julia again.
Victoria, Julia and Laura at Northwood have helped me find a buyer for my property (offer at this point) very quickly and efficiently. They have communicated effectively and really paid attention to my particular needs and requests. They have advised me from their professional knowledge of the market but never pressured me away from my own preferences. I would thoroughly recommend them as estate agents (have to say I have dealt with some useless and inefficient agnts in past transactions :) )..
Julia has been absolutely fantastic in helping me rent a property. I was under a bit of time pressure as my current tenancy was about to end. She's been very quick with processing my application and always very good with responding. Scheduling a meeting to sign the final agreement went very smoothly as well and was nicely fitted around my schedule. Would recommend.
As always, a pleasant experience through Northwood. Both Laura and Julia were great and very helpful as are all staff I have dealt with previously. A real credit to Northwood for having such lovely staff :o)
The staff could not have been more helpful, caring and pleasant regarding the sale of my elderly mother's home. They were sensitive to her situation; kind and respectful. They accompanied all viewings. Communication was excellent. Special thank you to Victoria.
This is my first experience of dealing with a letting agent. Julia has been friendly, professional and helpful at all times. The process of securing a tennancy was incredibly quick and efficient. She is very knowledgable about the service Northwood provide. Any questions she could not answer immediately, she found out the answer and replied very promptly. I would highly recommend Julia to anyone requiring an agent.
As a first time landlord I have found the Northwood team so helpful. Everything has been explained clearly and the staff have been very patient, as I dithered about not really knowing what I wanted to do! All communications have been prompt and I am very happy with the service given.
As a landlord renting out property it can be an extremely stressful time so when I heard about Northwood guarantee letting scheme I made enquires, from the first phone call then through out the whole tenancy agreement Northwood have been absolutely fantastic, they have been professional, friendly and nothing has been too much trouble for them. I have now put a second property of mine on the guaranteed letting scheme as I am so happy with their service and I wouldn't consider renting any other way now. Finally as an Organisation Northwood value their customers, listen to their feedback and place their customers satisfaction at the heart of their business. I can not recommend this Organisation enough, they are brilliant.
This has been my first experience with Northwood and would certainly recommend them to friends and family. I have been communicating with Julia in particular and have always found her very professional and knowlegable at all times. She has answered any questions promptly and helped me with documents etc when I was unsure of what was needed to complete my application. Thank you Julia for a making this process as stress free as possible and am sure you will continue to do well in your career. Andrea Watson
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676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR, North East, UK
Website:
http://www.northwooduk.com/The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!