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Belvoir - Newbury

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Excellent, friendly and efficient service. Tenant was found and moved in within 10 days of contacting Belvoir. Everything to do with the letting process was very clearly explained and I have been kept very well-informed of all developments etc. Tim has worked tirelessly to make the whole process both understandable and pain free and yet again new tenants have been found extremely quickly and efficiently. Highly recommended

5.00 /5

Tim Hughes of Belvoir Newbury is all the things one hopes for in a letting agent and very often doesn't find! Tim is professional, has integrity, always has a smile and nothing is too much trouble for him. He has made letting my flat as stress free and easy as it ever could be. I couldn't recommend him more.

5.00 /5

Tim has been brilliant. A tenant was found quickly, marketing was very good and paperwork simple and honest. Tim helped with a schedule of works which needed doing to the property before being let which was fabulous and very much appreciated. Tim has consistently exceeded our expectations. Such a refreshing change to find a letting agent so dedicated, honest and professional.

5.00 /5

Very impressive service from Tim Hughes at Belvoir Lettings, Newbury. Photographed our new flat and marketed it before completion, with tenants moving in four days after completion. Very communicative and keen to get everything right. Also has very good links with trades. Highly recommended.

4.00 /5

Outstanding service and quality. Tracy at the Newbury office was amazing 👍 and a positive professional attitude.PositiveQuality

4.00 /5

Attentive to detail

3.00 /5

I dont know where they have moved too

2.00 /5

Avoid, sided with the landlord at every opportunity possible to try and extract as much money out of the tenant. Don't let the good reviews fool you, they are as mediocre as any other letting agent.

Reply from agent

Thanks for taking the time to leave a review. It is absolutely true that we work for the landlord, and that when a tenant leaves a property damaged or dirty we will seek deductions from the deposit to put the landlord back in the same position they were in at the start of the tenancy, less fair wear & tear. The vast majority of our tenancies end without deductions from the deposit - as most tenants will leave a property clean and undamaged. When we do have to make deductions at the end of a tenancy, the deduction will be for an appropriate proportion of the actual cost of works. We do not charge a mark-up or a booking fee to contractors.

2.00 /5

Poor experience over two encounters. Agent very unprofessional and unfriendly, felt like we were an inconvenient. Had to chase the branch multiple times for a decision on an offer. Will be avoiding Belvoir going forward.

Reply from agent

Thanks for taking the time to leave a review, Jordan. Sorry to hear that you felt any of the team were unfriendly or less than professional. It is perhaps worth explaining that when potential tenants express interest in a property, we pass that offer onto the owner. The owner will consider all of the offers, and let us know who they'd like to take to referencing first. If, as in your case, the owner takes a little while to make a decision, all we can tell you is that we'll let you know when the owner has decided. It's not our decision. Chasing us doesn't make any difference, and each time you call we can only answer the same way "we'll let you know as soon as the owner has decided". Still, I'm sorry if you felt you were an inconvenience, and wish you luck in your search.

Contact details
Opening hours

Unknown

Address

27-35 London Road, Newbury, RG14 1JL, UK

About

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Our team

Newbury Office

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