Thank you for kind word, I We hope you have settled into your new home.

Thank you for your kind words. and let us know if there is anything we can help you with in the future,

We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.

We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.

Hi Christine , Thanks for your kind comments - All of us at mumbles are sorry we couldn't find you somewhere suitable but wish you all the best in your new home.

Morning. We are grateful for all feedback and thank you for taking the time to provide us with your's. whilst we are struggling to understand what a 'set stop' is, we are sorry to hear you had to wait for us. Please be assured of our best intentions at all times, and wish you all the best for 2021. Thanks Naomi (Marketing).

Hi Lydia, We are disappointed to read your review and we don't feel it quite reflects the reality of the situation or the service we provided. With regards to the communication comments. There were a couple of viewing cancellations during the time we marketed your property, and on each occasion, we attempted to notify you, including via text message. We’re very sorry if any message was not received. The main point of disagreement during the marketing of your property was how it could legally be advertised. The upper rooms did not have the required building regulations for use as bedrooms, which meant we were not legally permitted to market the property as a four bedroom home. We explained this clearly, as we must follow advertising standards to avoid misrepresentation for both our clients and ourselves. It’s important to note that we operate on a no sale, no fee basis. We invested significant time, effort, and marketing costs into your property without any charge to you. When you chose to withdraw, we could have enforced the contractual notice period, but we released you immediately as a gesture of goodwill. We understand you have now successfully moved, and we genuinely wish you all the very best for the future. We remain committed to offering honest, accurate, and compliant advice to all clients, even when that means delivering guidance that may not be what someone hoped to hear. Kind regards.

Good afternoon Naturally, we’re disappointed to read your review today. As a branch and of course company wide, we are proactive in our property management and ensure all maintenance issues are dealt with promptly once reported. We pride ourselves on clear communication with all our clients and, as you know, have been in contact with you via email again this morning. We always aim to provide a fair and professional service to both tenants and landlords and would be happy to review your concerns further. Please don’t hesitate to contact me directly at rmu@dawsonsproperty.co.uk should you wish to discuss this in more detail. Kind regards, Kristian Branch Manager, Dawsons Mumbles Lettings

Good afternoon, thank you for taking the time to leave your feedback. We’re sorry to hear you feel disappointed with your recent experience. … More