Supported a rapid sale with professionalism

Purchased from out of area and appreciated staff excellent local knowledge of property values and sales patterns, all delivered with a friendly manner. Communication, updates and general support during the process was good, particularly at the point of negotiation. Provided excellent suggestions on local surveyors and solicitors. Would strongly recommend.

Good Service. Did what theysaid.

The office staff were always bright and cheerful, They were a pleasure to have working for me.

Friendly, efficient, helpful service

Recently bought a property in the Mumbles.

Dawsons, especially April Parry provided a professional service in our recent purchase. April was very proactive In making the process as smooth as possible, chasing outstanding requirements quickly and efficiently.

House sale

I have recently sold my house with Dawson's in Mumbles. The assistance that I have had from the staff in the Mumbles office, to find a new home, has been great. They have kept me informed about new properties, that were coming onto the market and have shown a genuine interest in my need to find a new home. The staff are all very friendly and helpful and I am only sorry that I eventually found a property with another agent. I really would have liked to buy a property with Dawson's to thank them for all their efforts. Thanks for all your patience with our many viewings !

Having booked a set stop when I returned I still had to wait 30 mins

When you leave the rental property cleaner than when you moved in and they still withhold over £100 of your deposit for moderate cleaning. Scam!

Didn’t have a good experience buying or selling with Dawson’s, wouldn’t recommend to anyone. Friends have had similar experiences, disappointing.

By far the WORST estate agents ever known! Not one member of staff have any sort of customer service, avoid 53 PENTREMALWED ROAD at all costs! They don’t fix the problem they just paint over the damp. My daughters £1000 pram had to be thrown because damp issues weren’t solved. Along with numerous of other items. After we terminated our contract, handing the keys back on the 1st they think they can justify charging us 8 days until new tenants move in so the landlord can paint over the issues ????????? because that’s all will be done. 1.5 years we put up with it, you shouldn’t of received rent at all living in this, never mind trying to get money out of us when we’ve handed the keys back! INSPECTIONS every 3 months are a load of s***. Don’t know why you waste the time giving these people job titles as they just think they are doing you a favour (as they’ve stated numerous of times) “not like it’s there job or anything” AVOID AVOID AVOID

We have been reporting issues in our property for nealy 2 years now, at every 3 month inspection and several times in between. The main issue concerning us is a leaking conservatory, every single time it rains, it floods! Each time we are told 'a report has been logged', 'someone will be sent out soon', nothing has EVER been done and these issues have now escalate to the point where 1 room of our house is coated in black mould and the walls are falling off (photos attached). This is just one of the many problems we've reported and Dawsons has done NOTHING. Our 3 young children live in this house with us, it is unsafe for them and we will be reporting this to environmental health and our local councillor. Absolutely abismal, if this had be rectified when we first reported NEARLY 2 YEARS AGO, we wouldn't be in this situation. Stay well away from Dawsons.