Manning Stainton - Moortown Lettings

Very fast, efficient and professional letting agents - our agent Paulina was always friendly, helpful, and available to answer questions. Would recommend moving with Manning Stainton.

I just rented my house first time as a landlord. Manning Stainton were very professional and made the whole process run smoothly and answered all of my questions promptly and professionally. I'd have no problem in recommending then the service is excellent! Halima Hussain acted for me on this occasion.

The letting service provided by Manning Stainton has been generally satisfactory, especially John Sheader, whose prompt communication and efficient handling of issues have been very helpful. I would like to suggest two areas for improvement: 1. After a tenant pays the holding deposit, it would be very helpful to provide a confirmed move-in date. This would greatly benefit new tenants and help reduce potential financial losses. For example, it would allow them to give timely notice to their current landlord, arrange school transfers for their children, organise broadband relocation, and schedule furniture deliveries. 2. The check-out report provided at the end of the tenancy could present a more neutral description of the property’s condition, in order to avoid unnecessary disputes during the deposit return process.

Average for area where Estate Agents are P.Poor. Coming from the south east, I couldn't believe how poor are the Estate Agents on the Wirral. They showed lots of people around, but the story they told was appallingly amateurish. No research nor effort put in. Photography was equally poor. No attempt to "see" what they were looking at. They were quite happy to take pictures with inappropriate objects in them. Surely, a professional estate agent removes bags full of rubbish awaiting collection? Surely, a professional Estate Agent requests cars, caravans, trailers are removed to show size of parking area and frontage of buildings? And, astoundingly, surely a professional Estate Agents who describes themselves as being so excellent, doesn't photograph cluttered rooms which haven't been cleared after the previous owner has passed away? In the south east, any Estate Agents will give guidance on presentation of a property. Karl Tatler were rubbish. Maybe that's why they were happy to include rubbish awaiting collection in their photographs. Efforts to sell the property, other than second rate viewings, didn't impress me. They actually throw potential buyers out of their office BEFORE their office closing time! And, whereas down here, closing time down here is 8pm, Karl Tatler (and other local Estate Agents) only open 9-5. Completely amateurish. Karl Tatler are massively over-priced, and do not offer the very high standard of service they proclaim. I am pleased I gave them the elbow.

Pushy

Poor Response Time. I requested viewings of multiple properties that I was highly interested in on Monday and Tuesday this week and now its Friday and still no response at all. I even sent a follow -up email asking for an update and nothing but a reminder to read the renter's guide. Will look elsewhere.

Extremely rude on email.