Absolutely disgusting Agency. Rude staff( trying to shut up tenants), no updates, ignored reports, and the most important no clue what they are doing and not proper educated. They don't care about Health&Safety e.g. not leveled patio slabs, chipping paint off radiators(choke hazard), mould - small kids involved. PJC think they are good, but they don't mind getting involved with dodgy landlords and obviously they don't care about HHSRS so they also don't mind paying out compensation due to a health problems caused by a black mould instead of doing repairs 🫠

Worst Estate Agents Around. They need to learn how to communicate with their clients. You never informed me with anything, so stop your lies. Gillian Spence Marla your Senior Letting Manager needs Customer Service Skills as she doesnt know how to talk to a customer. I requested a contractor to be sent out to the property Asap which you failed to do aswell as there were no follow-ups and nither any confirmation through emails that someone is gona visit the site instead so i assumed you didnt find anyone instead you bill me for something that i didn't require again and nither justified.You wasn't thinking i was gona wait forever for you imaginary contractor to turn up were you. And Thanks for nothing.

Not very helpful at all unfortunately. I'm homeless, sofa surfing after fleeing domestic abuse and sadly I couldn't make a viewing for a property due to work commitments, I only got offered the viewing yesterday. Apparently it's their …

As a letting agency I have found them to be questionable in there accountability and client support as well as arrogant and insulting. They do collect there fees promptly though.

Very disappointed with Balgores. Extremely unprofessional not wanting to pass my offer on to a seller despite it being on the market for many months. I called back a month later to ask if my offer could be put forward a second time round and ended up with a very argumentative staff member who still refused. No idea why they are deciding what should be put forward and what shouldn't, no wonder it's been on the market for months - avoid at all costs!

Scheduled viewing at property cancelled due to tennant getting covid. Agreed we would look to reschedule for the weekend if possible, but was left with them to contact me for when I can view. I am not told they have an offer accepted. Poor communication.

I have emailed numerous times to ask them to take me off their mailing list as I am constantly getting videos for property's that are not suitable and in areas I am not interested in. But they still keep coming .

Sadly I had an offer accepted by the vendor and told the property would be taken off the market. However instead of viewings being cancelled or other potential buyers being informed property was sold, I have subsequently been gazumped by another purchaser (unsure why the person would not be told that an offer had been accepted). Poor practice in my opinion.

Myself and my fiancee put in offer for our first home through Manning Stainton. After a week we had had no response either way and chased them up to see what the situation was only to be told they "hadn't received our offer because it had …