At the start they completely ignored emails inquiring about selling with them no replies in 2-3 months. My estate agent asked them yet again and someone contacted who seemed quite clueless, after many emails and probably another month said …

I had a very disappointing experience with Auction.Property. After my original sale fell through, my agent recommended them. They asked me to list my property at 20% below market value, which I agreed to. A month later, they pushed for …

I rented a HMO room for 2 years, originally from Ox Living but this property transitioned to being managed by Cardea Lettings over a year into this letting. The transition period could have been smoother. We didn't receive important emails/messages from Cardea lettings which resulted in them locking multiple house members belongings, including my working from home equipment in the communal office which was a huge inconvenience to me. The cleaners for communal areas didn't attend weekly in the transition from letting agents, I still don't believe they attend weekly, I found maggots and a foul odour in the hallway the week I moved out. I found the check out report conducted by Sarah to be pedantic. Many of the issues flagged were existent when I originally moved in but not correctly logged in the transition from letting agents. When I originally moved in, there were maggots when I flushed the toilet for weeks, I left on a work trip and had to cover the toilet in cling film in fear of what I would return to. There was faeces smeared into the bathroom walls and floor tiles with splatters of it on the ceiling. There was also brown stains and blue paint marks all over the mattress, carpets and most furnishings. I was asked to move out for a few weeks while Ox Living rectified the issues only to discover 5 weeks later they had only half cleaned the bathroom. Frustrated I moved back in and addressed most of the problems myself. I cleaned and scraped off excess paint from most furnishings, hired a carpet cleaner and used many bottles of bleach to make that room habitable and remove the smell of faeces. It was very disappointing on check out by Cardea Lettings for them to flag some of the pre existing issues. Unfortunately I was ill during the window in which I could raise this with Reposit and ended up paying £442 on departure Charges break down £360 for repaint (the room looked like it was painted with a mop before I moved in) £40 for cleaning £42 for a replacement key - despite agreeing to post it back Your reply is a joke. You should have addressed these issues when I flagged them with you and shared the images with timestamps with you. If you were genuinely looking to improve you’d refund me the £442. Talk is cheap.

all they've done is missed me about I'll send them all my information I did everything they ask and still be missed about it's all because I'm autistic send them everything they wanted refusing for me to speak to a manager they won't even allow me to speak to manager won't let me do anything I think it's disgusting the way I've been treated send out all my information everything she asks I sent her everything I refusing me to have a viewing so it's clearly they don't want me because I'm autistictrying to get a property with this agency is just you're going to get messed about like I have I send out all my information and all they've done is put me through to different people and I've send them all my information told them what property on my interested in and all I've had is rudeness and arrogance in the first place you should tell me if you don't like me and you don't like people that are all autistic and at least told me and then I'll go find someone else

UNPROFESSIONAL ** UPDATE SOLD WITH NEW AGENT IN 10 DAYS ** Their sales pitch is perfect, unfortunately their service is not! Do not work for the vendor! Just want a quick, easy sale doing no work! We were told they had clients suitable for our house, they didn't! The only thing they do is ask you to lower the price, no work done on their side to encourage a sale. We had to ask for it to be put in the shop window & ask for better pictures. They are not flexible for viewings to suit the needs of viewer, dont work adter 5pm when most want to view, just expect you to do it. They didn't fully look into viewers positions before allowing a viewing to go ahead as requested. PLEASE READ THE SMALL PRINT, THEY TIE YOU IN FOR 6 MONTHS AND THEN YOU HAVE TO GIVE 28 DAYS NOTICE. Also we experienced them being unprofessional, thinking they had put the phone down they continued to talk about us, laughing that they had lied about getting feedback for us when they hadn't. NEVER AGAIN AND WE DONT RECOMMEND! UPDATE- THE MANAGER DID CALL TO APOLOGIE FOR THE RUDE, UNPROFESSIONAL SERVICE WE RECEIVED FOR OVER 6 MONTHS. WE MOVED TO A NEW AGENT AND HAD LOTS INTEREST, HAD VIEWINGS & SOLD IN 10 DAYS!

My experience with David Conway has been extremely stressful and disappointing. From the outset, I felt under significant pressure from numerous calls and emails to sign a reservation contract, despite having already paid the reservation …

AVOID THIS ESTATE AGENCY IF YOU CAN!!! I had a very disappointing experience with Connells Stevenage. After agreeing on …

Worst first time buyer experience! LACK OF PROFESSIONALISM, TERRIBLE COMMUNICATION AND ZERO TRANSPARENCY! …

Incredibly unprofessional. Want all your details under the pretence of viewing a house that is actually Sold STC but they don’t update Rightmove or their website. Data farming pure and simple.

What does it take to get these people off your back? They don’t understand subtleties and even when you say you will get back to them once a difficult and stressful family situation was over, they continue to send text after text and the same with emails. They do not listen to the potential client and will do anything to get a sale, even if that means way over valuing your property. Would advise anyone to avoid if they don’t want to be continually harassed.