An absolute joke of an estates agency and definitely the worst in Essex. I did not even want to give them one star, they should get minus five!! A total utter shambles from the top down. In particular Joe Hayes! An absolute joke of a person who only cares for his commission and not the clients buying the property. They will bully and rush you to complete, trust me you will do well to choose another agency. STAY WELL CLEAR OF BALGORES AND ESPECIALLY JOE HAYES!

Hyhf

Got to be the worst Agents for rental. I had to move into a house in Dec 2020 it had not been cleaned in fact it was disgusting, mouldy food in an old microwave the whole house filthy. There response was to blame the landlord. We are judge less on our faults more on how we put it right. In this case failed on both counts

Avoid

AVOID AVOID AVOID Please do not be fooled by any of the good reviews about Balgores Hayes Brentwood. We rented a property from them two years ago and had serious issues with the property including severe leaks and damp which we informed them of multiple times in writing however property managment never did anything to resolve the issue OR even inform the landlord. It was because of this we left the property and vacated in August 2020 towards the end of our tenancy which we paid for until the end of our contract. It is now December and we still have not received our deposit back which equates to around £2000. After chasing them every couple of weeks we were never directly told about a dispute our landlord had regarding the issues of the leaks and the damage it left the property it, only in a brief phone conversation in November months after chasing back our deposit. Oddly all of my emails relating to the issues had never been passed on to the landlord and the property management team had left the property to rot. All of this and not to mention the lettings manager attempted to blackmail me over email to get me moved out of the three bedroom property in ONE WEEK during the pandemic due to finding a new Tennant that he was scared to lose and told me if I didn't the potential new Tennant would be devastated and homeless when I said it wouldn't be feasible as a family with a young child and no support whilst in lockdown to which he became rude and aggressive. He also refuses to acknowledge any part of his responsibility in helping tenants and when I called him out of desperation when having an enormous leak in the house his words were ''what do you want me to do about it''. The list goes on and on with the no returned phone calls or emails, the members of staff laughing at m y desperate pleas in the background and still I have no deposit back. Please do not deal with this company ever, they cannot be trusted. Im now lodging a formal complaint to try and obtain my money back.

Even one star is way too much! We have been left hanging to view the property and missed few other just to find out couple weeks later on website it was already rented out. Despite my husband's calls, me registering with their agency and their promises to call us back about the property. They might be good, but in wasting people time nothing more. Glad we have had that experience with renting from this estate agency, at least we know we will definitely avoid them to buy our house.

No one ever got back to me. I was in desperate need for a house but no one ever answered my calls or emails.

Kept spamming me. Even after being politely asked to refrain.