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Your Move

64 High Street, Midsomer Norton, Somerset, BA3 2DQ, South West, UK, BA3

Claimed branch
4.7 846 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Bret Turnbull Google

I had some issues with the referencing part with a couple of mistakes. Nicole was fantastic! She helped and replied to any issues and raised requests to get the issues sorted. Nicole is an asset to the company and went above and beyond to help me without complaint. I don't know how I would of completed the referencing without her help and input.

Reply from Your Move: Thanks, Bret! It’s wonderful to hear that Nicole’s help made such a difference in getting your referencing completed. Providing that extra level of support is what we strive for, and we appreciate you highlighting her hard work!
simon wheeler Google

Claire was very friendly and helpful and easy to talk to. She was very professional and took an interest in our concerns .

Reply from Your Move: Thanks for the 5 stars, Simon! It’s great to hear Claire took such good care of you. We'll be sure to pass your kind words on to her.
David Beck Google

This estate agent is very well known not only for being local but the high quality levels of customer service from the start of contacting them and all the way though it is at Top level. I have contacted these people to sell my Late parents home of which are handling it with professional service and support though out, I myself are looking for a place to rent & I've seen a very good priced place which I viewed on Monday 17th March and straight away contacted the company to start proceedings. The staff and management are always there as of when needed. And nothing is no problem for them. 100% highly recommend this company if your in the market to be selling / buying / renting etc..

Reply from Your Move: Hi David, thank you for the high praise! As a local agent, we truly value being able to support our neighbours through life's big transitions and it’s wonderful to hear you’ve received top-level service across both our sales and lettings teams. We’ll keep working hard to make sure everything goes smoothly for you.
Angela Treble Google

I find the Oakengates branch very pleasant to deal with, they respond quickly and are very efficient.

Reply from Your Move: Thanks, Angela! It’s a pleasure assisting you. We pride ourselves on being a friendly and responsive local team, so your feedback means a lot to us.
Linda Butler Google

Effective and informed day to day management with sound practical advice when issues arise. Response is always prompt and always helpful. Impressed with Bethany's attention to detail.

Reply from Your Move: Hi Linda, thank you for the feedback. We understand how important prompt and informed management is for our Landlords, especially when issues arise. It’s wonderful to hear that Bethany and our Property Management team have provided the sound advice you need.
Sophie Hayden Google

Really good experience with DB Robert’s. Had many talks with Nicole. She has kept me in the loop and happy to help with any queries I have had. As a first time alone renter, she has made the transition much easier thus far.

Reply from Your Move: Hi Sophie, thanks for the great feedback! Nicole will be delighted to hear she helped make your first solo rental experience so positive. We’re always here if you need anything else!
annah masiye Google

During my previous house inspection here,Allison carried out the assessment of the property 's structure systems, safety features, and overall condition. I observed the process and the experience let me gain clear insights into how thorough inspections are conducted and how reliable,detailed reports are delivered.

Reply from Your Move: Thanks, Annah! It’s a pleasure assisting you. We’re glad Alison could provide such a clear and detailed look at our inspection process. It's great to hear that her attention to detail gave you such confidence in our service.
Matthew Dickenson Google

DB Roberts and had a very positive experience. I have recently become the landlord of a property and approached the lettings department to assist me with the management of my property. I was really pleased with the service I have received from them in particular Lisa and Megan who I have been dealing with. Their knowledge, professionalism and attention to detail has been outstanding. From initial contact, getting everything in place, advertising, referencing tenants has all been a smooth process. I feel my property is in safe hands and looking forward to working with them going forward.

Reply from Your Move: Hi Matthew, thanks for the fantastic feedback! We are pleased to welcome you as a new landlord with DB Roberts. We understand that trust is everything when it comes to managing your investment, and we’re so glad you feel your property is in 'safe hands.' Lisa, Megan, and the rest of our Lettings and Property Management team will be delighted to hear that the process went so smoothly for you!
Corinne Hall Google

Lisa, Bethany, Tia, Nicole and (more recently) Donna have always been polite and pleasant in their work, in my experience. they work hard to provide an efficient service. Bethany, for example, has been very quick in conveying a recent landlord's certificate to me, and Donna has similarly been quick to convey an inspection report. Lisa and Nicole have done well to navigate a particularly difficult situation last year, whilst Tia has been prompt in finding replacement tenants as required.

Reply from Your Move: Thank you for the wonderful 5-star review, Corinne! It is rare to have so many of our team members mentioned by name, and we are incredibly proud of Lisa, Bethany, Tia, Nicole, and Donna for the hard work they do. Whether it’s navigating complex situations or ensuring your certificates and reports are delivered promptly. We look forward to continuing to support you!
Vânia Medina Google

In any of the interactions I always had a great experience. I was kept updated on each step. Received emails confirming if a process was completed. All my requests or adjustments dealt with promptly. Megan, Nicole and Bethany have all been outstanding in communication, efficiency and kindness. Thank you. I appreciate it beyond I can express.

Reply from Your Move: Thanks, Vânia! It was a pleasure assisting you. We’ll be sure to pass your thanks to Megan, she’ll be delighted to know her hard work was so appreciated.

About Your Move

No about information yet.

Website: http://www.your-move.co.uk

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents

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