Hi Chris, thank you for taking the time to share your thoughts. We’re really sorry to hear that the app felt difficult to use — we completely understand how frustrating that can be, especially when technology doesn’t feel as intuitive as it should. Our goal is for the app to be as clear and accessible as possible for everyone, including those who might not be as familiar with smartphones, so it’s disappointing to learn we’ve missed the mark for you. We’re always looking for ways to improve, and feedback like yours is really valuable in helping us do that. If you’d be open to sharing any specific challenges you experienced, we’d be very grateful. You can reach us directly at feedback@thirdfort.com. Best wishes, The Thirdfort Team