We purchased via Jones Robinson -everything was amazing. Kate who dealt with our offer was fantastic but the real star was Caroline Maddock our Sales Manager. She was nothing short of fantastic, kept us informed at every step, her response time was phenomenal and her mannerism is a delight. I am a bit of a micro manager and Caroline was always there every time I had a question, Caroline even went out of her way over a weekend to convey a message to the owners of the house we were buying when I accidentally had something delivered there. I wouldn't hesitate to recommend Jones Robinson or use them again in the future (ask for Caroline if you get the chance).PositiveResponsiveness, Professionalism

Within the last few months I have been working with Jones & Robinson to sell my property but also make a purchase. I could not fault their services at all, every member of the team I have had the pleasure of speaking to are extremely friendly, quick to come back to me and managing the process of our sale/purchase incredibly well. I felt well looked after and they left me with absolutely no doubts that we would do what they needed to do professionally and swiftly. Meaning our sale and current purchase is happening very quickly. I couldn't be any happier with my choice of estate agents and would recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value

I recently sold a property in Burbage using Michael and his amazing team. I had my property on the market before going to Jones Robinson for three months and had no interest. Despite the lockdown Jones Robinson sold the property and gave me good advice. I was really happy to be working with them. I spoke to other agents in Marlborough (when my property didn't initially sell with the first agent) who were more established and they simply said "no point if you already have with another local agent" But Michael did not take that attitude and assured me that he would be able to help and he did. So impressed. So if you live in the Marlborough area then give them a try they are so good.PositiveResponsiveness, Quality, Professionalism, Value

Jones Robinson were great! Selling Mum's house remotely in Marlborough wasn't going to be easy - my brother lives 230 miles away and I'm 100 miles away. Kate was fantastic from day one. She kept us informed regularly about viewings and offers and emailed/phoned weekly with updates. She passed on messages and queries to our buyer efficiently and made the whole process far easier than we had imagined. She was professional, sensitive, approachable and most helpful throughout the transaction. We recommend Jones Robinson unreservedly.PositiveResponsiveness, Quality, Professionalism, Value

Excellent service from an excellent team in Marlborough who guided us through the whole process in a very professional manner. Kate was a joy to work with and her cheerful and positive manner really helped us during what is inevitably quite a stressful time. I have no hesitation in recommending Jones Robinson.

Vanessa has been very helpful in organising my rental agreement, keeping me up to date and informed. I’m very excited to be moving into the new place. Thank you Vanessa and the team :0)

Very pleased we chose Jones Robinson to sell our house. Michael and his team couldn’t have been more helpful every step of the way. Excellent service thank you.

We used Jones Robinson, Marlborough, to sell our house at the end of last year and are so pleased that we chose them. We cannot fault their professionalism and recommend them to all. Everyone is so friendly, knowledgeable and helpful. From the moment we first got in touch with them, to completing on our sale and purchase. Deborah provided excellent feedback within 24hrs of each viewing and, once we had accepted an offer, worked so hard for us to keep momentum and communication going throughout the chain. We wouldn't hesitate to use them again (although we love our new house too much for now!).

We have just purchased a property in Marlborough and the service we received from Michael and the team at Jones Robinson has been nothing but outstanding. At a very stressful time they reassured and supported our purchase. I cannot rate them highly enough.

My husband and I highly recommend using Jones Robinson, the service they gave was second to none. Right from the outset Rosie and Kate were exceptional in the service they gave us in selling our house and purchasing our forever home. They went above and beyond and for this we are extremely grateful. We would not hesitate for a second in recommending them, you will not be disappointed.