I would give no star if I could. The service they provide is seriously bad and unprofessional. I still waiting for my deposit back over 30 day!!

Poor service. Staff lie and agree to all requirements to be met although have no interest in making the changes

Terrible service

Worst letting agency I ever had to deal with in my life. Hope they go bankrupt.

So so disappointed. First they moved a tenant into new property I purchased without the landlords consent which almost led to sale falling through, and now they are not transferring the tenant’s deposit

Just purchased a flat with a tenant managed by Belvoir. We told Belvoir we want to manage the tenant ourselves and stop their management service. We asked for keys, inventory and deposit, but Belvoir refused to do this, making it difficult, asking their lawyers to check our legal documents, which is very silly because we completed the purchase 1 month ago and Belvoir themselves were the sellers agent. After 2 days they finally agreed to give the keys back, but refused to provide inventory photos as they now "don't have them", but they did a week ago when they wanted us to remain their client.

I would give no star if I could. The service they provide is seriously bad and unprofessional. Whenever you raised an issue, they will deal with it slowly or deny the responsibility. To be an agent, the most important and crucial thing is to help the tenant to solve their problem, and they failed to do it. Please be careful if you are considering renting a house with them.

Terrible estate agents - Numerous problems incurred since we were tenants. No heating for months, problems with beds etc. On top of this, it takes persistent phone calls and emails to get any response or to get things fixed. Probably the worst in Manchester - poor on every front

Belvoir doesn't even deserve the one star. Everyone is extremely unhelpful ignoring all issues related to our property. We don't even have hot water and have lived here for almost two months none of our problems have been fixed or even achknowledged. No one has returned our calls or replied to our emails. Would never rent from this agency again and wouldn't even recommend them to my worst enemy.

Irresponsible, unprofessional and appalling service. Take ages to settle simple issues of maintenance and repair, and they never accept responsibility for their delayed service. You need to call them at least 3 times a day for over a few weeks before they will take any action. Please be mindful when you are considering them to act as your agent whilst renting a property.