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The Stow Brothers - Walthamstow

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Mia helped us with our purchase and was incredibly diligent, going above and beyond to ensure our chain kept moving when things started to look tricky. She was always on the end of the phone for advice and we’d very gladly recommend her and the Stow Brothers to others.

5.00 /5

We’ve been renting our place through Stow Brothers for a couple of months now and the whole experience has been great - the team has been informative and professional from day one. …

5.00 /5

Since Anita took over the management of my property at Stow Brothers, the experience has been excellent from start to finish. She is prompt, professional, and always friendly, exactly what you want from a property manager. It’s clear she genuinely cares about her clients and goes above and beyond to ensure everything runs smoothly. A real credit to the Stow Brothers team. Highly recommended!

Reply from agent

Thank you so much for your kind words! We're delighted to hear about your positive experience, and we’ll be sure to pass on your thanks to Anita.

5.00 /5

Teodora recommended a mortgage advisor who completely transformed the process of obtaining a mortgage and purchasing a property. Thanks to Teodora and her recommendation, we secured a mortgage at a very competitive rate, and the entire process was smooth and straightforward. Teodora also recommended a solicitor, and we were extremely pleased with that recommendation as well. We are very grateful for her support and guidance throughout the process.

5.00 /5

Finding a home in London can be incredibly stressful and competitive. Initially, there was a bump in the road during the process, but Ryan Goullée and Kevin Lam, specifically, were extremely accommodating and supportive throughout. They stayed proactive, kept me informed, and genuinely worked hard to help me secure a nice place that I now call home. Really recommend the work of Stow Brothers.

Reply from agent

Thank you for taking the time to share your experience. We know that finding a home in London can be challenging, so we're delighted that Ryan and Kevin were able to support you throughout the process. While we're sorry there was an initial bump in the road, we're pleased that their proactive communication, dedication, and commitment helped you secure a home you're happy with. Your recommendation means a great deal to us, and we'll be sure to pass your kind words on to Ryan and Kevin. We wish you all the best in your new home and thank you for choosing Stow Brothers.

5.00 /5

We've just moved in to a rental flat with Stow Brothers, the experience from the get go has been really friendly and supportive! Gok and Silvio have been amazing and patient across multiple viewings and once our offer got accepted for the flat we loved, they made the process super easy! Sotiria has been wonderful to deal with getting the paperwork done and getting us into our lovely new flat. Unlike with other agencies, we've not felt rushed, pressured or dismissed throughout the process. Best experience we've had so far in our 13 years of renting in London. Really recommend!! -- UPDATE -- We've been in the property for 6 months. This has been a difficult review to give, and we’ve held off from updating in hopes it would change positively with time, but we felt we had to be honest and provide our true experience. Unfortunately, our experience since moving into the property has been very different to our on boarding process with the lettings team. The reality of our experience with the property management side has been disappointing since the Move-in date and the issues raised in the inventory. Many of these issues are still outstanding and unresolved 6 months into the tenancy. The quality of the repairs carried out by multiple contractors has been poor, and in multiple cases, needed to be re-repaired almost immediately due to the low-quality of the work. The communication has been defined by lack of updates, missed promised deadlines, and a general lack of understanding of the property and general property issues. Our concerns about the quality of management have been raised with the team multiple times, where we were assured that this would not be the case moving forward and not how they usually operate. However, we've seen no changes. Our concerns have not been addressed and there’s a list of ongoing issues/appointments pending in the property that remain unresolved, without a clear timeline of resolution and lack of communication and updates across the board.

Reply from agent

Thank you for sharing your experience with us. We'll be sure to pass this onto Gokhan, Silvio and Sotiria! All the best

5.00 /5

Stow Bros have been our letting agent for almost four years, and we've been happy with their service throughout. Gok, in particular, has been very helpful and responsive, especially during a recent change in tenancy. Anita has also been greatly appreciated as our day-to-day contact – always professional, reliable, and easy to deal with. We'd happily recommend Stow Bros

Reply from agent

Thank you for your kind words and for taking the time to share your experience Ways. We're delighted to hear that you've been happy with our service over the past four years. It's especially rewarding to know that Gok was able to support you through your recent tenancy change and that Anita has consistently provided professional, reliable day-to-day assistance. We'll be sure to pass on your feedback to both of them. Thank you for your recommendation and for trusting us with your property management needs. We look forward to continuing to support you in the future.

5.00 /5

We had a fantastic experience with Stow Brothers throughout our rental process. Both Tanika Joseph and Silvia Delle Donne were outstanding — professional, attentive, and excellent communicators from start to finish. The whole process was smooth, well organised, and clearly backed by a very strong team and business setup. They made everything straightforward and stress-free, always keeping us informed and responding quickly to any questions. We would happily recommend Stow Brothers to anyone looking for a reliable and professional real estate agency.

Reply from agent

Thank you for your wonderful review and for recommending Stow Brothers. We're delighted to hear that you had such a positive experience throughout your rental process. Tanika and Silvia will be thrilled to know that their professionalism, attentiveness, and communication made such a positive impact. We take great pride in providing a smooth and well-organised service, so it's especially rewarding to hear that the process felt straightforward and stress-free for you. Thank you again for your kind words and for placing your trust in us Miguel! We wish you all the very best in your new home and are always here if we can help in the future.

5.00 /5

Very professional, with clear genuine care for their tenants. Kevin in particular was so ready to help us and answer any questions immediately and fully. We didn’t end up letting with them but I would have been more than happy to.

Reply from agent

Thank you for taking the time to leave such a kind review. We're delighted to hear that you had a positive experience with our team and that Kevin was able to provide prompt, helpful support throughout your search. We believe in delivering excellent service and genuine care to everyone we work with, so it's wonderful to know this came across during your interactions with us. While we're sorry that we didn't find the right property for you on this occasion, we truly appreciate your feedback and your confidence in our team. We wish you all the best with your move and hope we may have the opportunity to assist you in the future.

5.00 /5

Worked with Kevin on our letting in Walthamstow. He was always responsive, proactive and facilitated our rental. Ask for him the next time you are looking for a rental!

Reply from agent

Thank you for your fantastic review and for taking the time to share your experience Mohamed! We're so pleased to hear that Kevin was able to support you throughout your letting journey in Walthamstow. His responsiveness, proactive approach, and dedication to helping clients find the right home are qualities we greatly value, and we're pleased he made a positive difference to your experience. We wish you all the best in your new home and appreciate your trust in Stow Brothers.

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Address

236 Hoe Street, London, E17 3AY, UK, E17

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