We own a flat at Caledonian Wharf. Ringley’s service has been unacceptable from day 1. No replies to emails. No one answers the phone. No follow-up on communal repairs like carpets and painting. The cleaner signs in but doesn’t clean — stairs aren’t even vacuumed. They also changed the main entry locks without telling us and locked residents out. Months later we still don’t have keys for the cupboards under the stairs and by the main door that belong to us. You cannot get through to complain. Very disappointing and stressful. I hope senior management reads this because residents have no way to be heard. Avoid.