We currently use Ringley as the property manager for our building. While day-to-day enquiries are handled reasonably well now, it took several years and multiple manager changes (often every six months) before we were assigned someone competent. The earlier managers seemed largely unaware of ongoing issues and were difficult to deal with. Where Ringley falls short is with anything beyond basic maintenance. For more complex matters, the person responsible for supervising the building is extremely difficult to reach and can go silent for months despite repeated follow-ups and escalations. Even when the matter was raised with senior management, including the Managing Director, the response has mostly been to defend the team rather than address the underlying service issues. The poor service quality has been raised on numerous occasions over the years, but unfortunately no meaningful improvement has been made. Overall this has been a very frustrating experience. I’m happy to provide further details to anyone considering appointing Ringley.