Be wary of the good reviews, they push for them when you move in... I have never dealt with a company that so consistently delivers rude and poor …
London Shared
Unit 6, 7 Eastfields Ave, London, SW18 1RA, UK, SW18
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
London shared offers nice houses at a markup for connivence. However the internet they provide is the cheapest option and at most times barely useable in a house of multiple occupancy. They do not notify you when people come to the property. There customer services is poor and only available 9-5 Monday to Friday if you can actually get them to pick up the phone during that period. When searching for a property with London shared the estate agent became irritated at the fact I wanted to view multiple properties, and she was only available in the middle of the day during the work week to take me to see these properties and on two occasions had booked her next viewings after mine with not enough time to view all the requested properties. House wise it was a nice spacious house and the house mates where all good, kitchen was poorly stocked.
Honestly, stay away from London Shared! I have been living in one of their houses for almost a year now. The house itself is beautiful, it's actually the one in the cover photo, but the service around getting issues fixed (eg. dishwasher fixed) is absolutely appalling. It takes weeks, if not months to get anything fixed and when you call them up they always have some kind of excuse and can be rather rude! Since I have been here, the average issue resolution time is over a month. I would certainly suggest looking elsewhere before you sign on any dotted line with London Shared....
Not to recommend. Staff just entering rooms without prior approval. Overall, poor and slow maintenance service and flats are presented with old pictures where the flat were in better conditions, therefore misleading. All in all not to recommend.
Used them professionally. Never again.
I stayed in one of London Shared's rooms in Tooting for about a year, and had a pretty terrible experience with them. They're extremely slow to do any repairs, constantly try to charge additional fees and extra rent, and the property …
I was so disappointed with the whole experience. The lettings staff were unhelpful and the property manager was incompetent and made our lives far more difficult than needed (especially given the hassle free ‘no fuss, no frills’ policy). …
After complaining none stop about rats and the putred smell in the basement, the rat poo everywhere and flies I now cannot take it anymore. Will you come and remove the rotting rats and clean the basement properly?
About London Shared
When the history of London property gets written, we'd definitely like to be seen as the early visionaries of co-living, the first to really "get it right". Landlords We’re not an estate agency, but we are lettings experts. The basic model is simple enough: we lease a property from a landlord on a 3 to 5-year agreement, and then we rent out the rooms to working professionals. We do all the hard work so the landlord doesn't have to. Tenants For tenants, it's a new-and-improved "2.0" version of communal London living. For instance, all of our properties have flat-screen TVs and free Wi-Fi, and we send a cleaner every week. For professionals wanting to make their mark in London, it takes away a lot of hassle to not have to sit around the kitchen table figuring out who owes what for the heating.
Website: http://londonshared.co.uk
Memberships and portals