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Location Location - Stoke Newington

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Really Friendly helpful staff. Provided me sound advice and support throughout my experience with them . I would definitely use their service again without hesitation. A++

4.00 /5

I used Location Location to sell my flat. Overall, I was pleased with the service I received from them. The team were professional and responsive overall, although I did have to chase them at various points. My only criticism is that I felt the marketing process was slow at the beginning and I worried that the team weren't promoting my property enough. However, viewings did pick up and the property did sell, which did restore my trust in them as a team. I am glad I used Location Location and feel they were the best estate agent to instruct, as they seem to have a monopoly in the area and are a small independent team who were clear, proactive and professional. I would recommend them.

Reply from agent

Hi Emily, Thank you so much for taking the time to share your review. We're pleased to hear you were happy with the service overall and that your property sold successfully. We appreciate your patience with the marketing process and are glad your trust in our team was restored. Your insights are invaluable and help us improve our service. Thank you again for recommending Location Location. Warm regards, LL

4.00 /5

I recently sold a property through Location Location and while it wasn't entirely smooth sailing, I would give 5 starts to Lauretta, the Director of Sales Progression who was really fantastic - she kept me up to date with progress (and reasons for delays), was extremely helpful in keeping other parties informed too and was also very reassuring and supportive at a really stressful time.

Reply from agent

Hi Katherine, Thank you for sharing your experience with us. We're delighted to hear that Lauretta made a positive impact during your property sale. Her commitment to keeping everyone informed and providing reassurance during challenges is something we truly value. While it's unfortunate that the process had its bumps, we aim to guide you with attentive and communicative support every step of the way. Your feedback is greatly appreciated, and we hope you'll consider us again in the future. Warm regards, LL

4.00 /5

Have bought through Location Location and recently let out my flat through them also. When another agent was unable to sell my property they stepped up and got the job done.

Reply from agent

Hi Martha, Thank you so much for your review and for choosing Location Location both to sell and let your property, it means a great deal to us. We're especially pleased … More

4.00 /5

Anna's expertise in understanding the sales market is second to none! I am so grateful to her for all her hard work and to the rest of the team at Location Location for finding me the right buyer and handling this successful sale. Thank you!

Reply from agent

Hi Katie, Thank you so much for your lovely review and kind words about Anna and the team! … More

4.00 /5

Lovely in person service and supportive follow up on contacting the seller and their solicitors for a number of queries. Some confusion with keys at the end of the process and during some negotiations but all in all Drew and Lauretta were helpful and we’re happy to be in our new home.

Reply from agent

Hi Lewis, Thank you for sharing your feedback on your experience with Location Location. … More

4.00 /5

Kristina was very lovely to work with and the overall experience very positive

Reply from agent

Hi Abi, Thank you so much for your kind words! We're thrilled to hear that Kristina made your experience a positive one. We take great pride in providing excellent service, and it’s always wonderful to know when our team has made a difference. Cheers, LL

4.00 /5

I’ve just exchanged contracts, ready to move into a flat bought through Location Location. Arranging viewings was easy to do and Lauretta has helped chase up enquiries and get things moving. As another review mentioned, it’s quite a long process with leasehold flats but we are now there and that is thanks to Lauretta! One star deducted as emails to some team members are sometimes not answered and one team member was incredibly hard to get hold of on the phone and did not always return calls once the offer I put in was accepted.

Reply from agent

Hello Beckie, Congratulations on exchanging contracts and getting ready to move into your new flat through Location Location! 🎉 We're pleased to hear arranging viewings was easy, and that Lauretta's assistance made a difference. We value your feedback about communication, and we'll work on improving it. We're here to support you throughout this exciting journey. If you have more questions or need help, don't hesitate to reach out. Cheers, Team LL

4.00 /5

Anna was really helpful throughout the process, from personally sending me a flat she knew I'd love, to always making sure I was kept in the loop. The process was very slow due to a variety of factors, and Anna was always there to help it go more smoothly, and to try and hurry the solicitors along. She knew how important my purchase was to me and was really kind and supportive at a stressful time - thank you Anna!

Reply from agent

Hey Charlotte! Thank you for taking the time to leave such a kind review! I'm so glad to hear that Anna was able to help you out during your flat purchase. She's amazing at what she does and always goes above and beyond for her clients. It's great to know that she was able to find you the perfect place and made sure you were kept up to date throughout the process. Purchasing a property can definitely be a stressful time, but having someone like Anna in your corner makes all the difference! Thanks again for choosing Location Location, and please don't hesitate to reach out if you need anything in the future. Cheers, LL

4.00 /5

The initial selling process was not quite as expected and we found it difficult to get in contact with the agents at times, considering the higher commission rate Location charge than some estate agents. However they did secure a sale and helped us to push it through in a difficult climate, and Lauretta in particular went above and beyond to make this happen.

Reply from agent

Hey Robert, Thanks so much for taking the time to leave us a review. We're sorry to hear that your initial selling experience wasn't quite what you expected, and that you had some difficulties getting in contact with our agents at times. We take all feedback seriously, and we'll certainly be looking into how we can improve our communication with clients. That being said, we're glad that we were able to secure a sale for you, especially given the difficult climate. We know that selling a home can be stressful, but we're thrilled to hear that Lauretta went above and beyond to help push the sale through. We're lucky to have her on our team, and we'll be sure to pass along your kind words to her. Thanks again for choosing Location Location, and we appreciate your honest feedback. If you have any further suggestions or comments, please don't hesitate to get in touch. Best, LL

Contact details
Sales Phone:

0207 923 9222

Opening hours
Monday-Friday: 09:00 - 18:30 Saturday: 10:00 - 16:30
Address

18 Stoke Newington Church Street, London, N16 0LU, London, UK, N16

Location Location have firmly established themselves as leading estate agents within the Stoke Newington and Hackney property market, our local knowledge combined with our innovative and customer focussed approach has proved to be a magnet for local homeowners. Our highly trained staff are passionate about what they do, this passion helps us to understand our clients and inspires our enthusiastic commitment to outstanding personal service and attention to detail. Vibrant, dynamic and unique, we have got to know and love everything about living and working in this inspiring neighbourhood. Hard work and unrivalled dedication to providing the best possible service for our clients has helped us become the estate agent of choice in the area.

Our team

Joel Brown

Vicky Bibiris

Association of Residential Letting Agents
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure

No awards information available