Location Location - Stoke Newington

If Adam Wetenhall is your property manager, be aware - he will try and squeeze every penny out of you as a tenant. Avoid as a tenant at all costs. Attempted to treat us like cash cows and take money from our deposit for 'leaves on the floor in the garden' (presumably they haven't heard of Autumn before) and water droplets in the sink (!). Almost comical how scabby they are as a company and will do anything to make a dime off you. Took them to dispute resolution and won on every account in the end, further proving their disgusting approach to renting.

We had a very bad experience with Kristina. We first met her during a viewing of a flat and decided to make an offer shortly after. From that point on, communication was extremely poor. We were left waiting for almost a week with no meaningful updates. The only contact we received was to ask whether our offer was still valid—there were no explanations and no transparency about the process. Eventually, we discovered through an app that the flat had already been marked as “let agreed,” yet Kristina never informed us of this directly. After such a long wait, the lack of basic communication and professionalism was very disappointing.

We had a great experience setting up the tenancy, but as tenants the management of the flat has been upsetting so far. No reply to our emails, broken washing machine not being repaired, and more. In fact, the company is in legal breach of contract... I wouldn't recommend it neither as tenant or landlord. It strike me as a company that took up too many flats to manage for their capacity. Furthermore, they did not communicate the costs for hot water for the building prior to the tenancy, which in my opinion is a deceptive practice.

I improved the flat — and lost part of my deposit. A year ago, my wife and I rented a flat through Location Location. While the …

I used Location Location to rent my flat in Clapton, they got a tenant in very quickly which was great. Unfortunately this is when the experience took a turn for the worse. I have a fully managed service, which isn’t cheap, and I have never …

One star review due to my experience with location location as a tenant. The property manager, Adam, whose job title changed to asset manager (says it all), was incredibly unpleasant to deal with. …

I recently attempted to book a viewing for the 1-bedroom flat near Victoria Park, listed on 15th of January. Despite submitting my request promptly on the same day, I received no communication from Them. After five days of silence, I …

I had arranged a valuation for my flat with a Location Location employee via phone and email for a Friday afternoon. I’d asked a family member to stay at my flat in order to let them in, in case I didn’t get home from work in time despite having taken half a day’s annual leave. 15 minutes after the arranged meeting time, he hadn’t turned up. Half an hour, and still nothing. I called the person and left a voicemail, and I emailed. No response. I called his office and was advised he was at another viewing. I explained the situation, and it turns out the employee hadn’t put it in his diary. Great. I rearranged the valuation for two weeks’ time, and booked a valuation with another company for one week’s time. That valuation came round, and I decided to email to cancel the one with Location Location. They questioned why I was cancelling and if I’d prefer to rearrange. I explained that their colleague didn’t turn up despite confirming via email and phone. No response. No apology. Nothing. I haven’t dealt with this company very much, but from what I have experienced I wouldn’t recommend them to anyone.

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