Adam is my point of contact, I chose this company as they have been the agents for 15 years for another apartment in my building , which a friend owns . This a 4 floor Victorian conversion with one flat on each floor . My friend is fussy , my thinking was - if Adam and his colleagues can keep her happy then they must be very good at their work . My first point of contact was Jaz - he was punctual and well presented and Immediately accessible, polite and professional. He went on to find me some good tenants for my apartment and even got them to send me a letter to explain why they would suit me . This letter was just what I needed to make me feel comfortable and confident in the whole process. . Adam takes care of any day to day issues and he has an effective and sensible approach coupled with an open and friendly manner . He is a man who has the right job for him and I am glad of it . He is easy to chat things through with and come up with solutions on the spot . I have already recommended this company to several of my pals who live in the area and will continue to do so. Bob Kelly