The whole team at LL was incredibly communicative throughout the sale of my flat and quick on their feet. Even as the first sale fell through they really did pull together to get me another buyer quick enough so I wouldn’t lose my ongoing purchase. As a seller, I have also noticed how buyer friendly they are, making sure that despite constricted turn-around times buyers are still getting their second viewings before they put an offer in. After seeing a shift from small independent estate agents like LL to stop bidding wars and gazumping I am curious to see what they’ll come up with and put in practice to try and stop gazundering too and the pressures they put on legislators to help make the home-buying process in the UK more ethical and less cut-throat for buyers and sellers alike. A special thank you to Drew for holding my hand from day one, Tim for bridging communications with the buyer so we both felt we were on the same page, and Lauretta, the powerhouse behind the LL team who kept all the chess pieces moving, solicitors engaged and managed to bring the completion date, on schedule, to an end. Thank you.