Arranged a valuation with James, no one showed up. I called and was told he was double booked. They didn't even have the decency or courtesy to call or explain this had happened as I had booked time off.
.AVOID AVOID AVOID Stay away from kings group in Tottenham I RENTED A STUDIO FLAT IN SOMERSET GARDENS WHITE HART LANE FROM KINGS GROUP TOTTENHAM 6TH OF FEBRUARY 2020 AND NOW THINKING THE WORST 12 MONTH'S OF MY LIFE IS BEHIND ME HERE COMES A £1279 CLAIMS OF DAMAGES TO THE PROPERTY FLOOR AND FOR CLEANING SERVICES. THIS WAS THE SAME PROPERTY THAT HAD NO TOILET DOOR AND HEATER PLUS RAIN WATER LEAKAGE FROM WINDOWS AND WALLS THAT DAMAGED THE WHOLE PROPERTY YET INSTEAD OF APOLOGISING FOR THE NIGHTMARE I WENT THROUGH FOR THE PAST 12 MONTH KINGS GROUP ARE ON THE SIDE OF A SHAMELESS AND CROOKED LANDLADY WHO'S ONLY AIM IS TO SCAMM ME OF ONE LAST PAYDAY. THIS IS SCAMM AND FRAUD TO TAKE MONEY THAT YOU CLEARLY NEED TO REDOCORATE THE PROPERTY AND IN THAT PROCESS PRODUCE A FAKE INVOICE.
A star is not even deserved for the poor quality of the service we received. Saying that these guys are a fraud is probably the best compliment I can spare. I will not write the long and tedious drama we fell into to, but do yourself a favour: avoid this company as the pest/covid, because you will only find troubles!
STOP putting your flyers through my N15 postcode letterbox, and leaving them half hanging out!!!! (I have a sign clearly stating ‘No junk mail’) Thus letting all my heating out and and giving thieves the green light there is no one at home. If this happens again I shall put something unwanted through your door!
Take your deposit and do not return it. They do everything to delay and complicate the rental of a property.
INCOMPETENT - the are a disaster. They get everything wrong and no one cares. One of our tenants left not to work with them. We were silly and continued for another year with different tenants. We had a "all included" contract with them, the best they are supposed to offer. They got all the check out wrong, the check in wrong, we couldn't claim any deposit from the previous person because of them, the professional cleaning was a joke and had to do it twice (we paid), they lost the keys, tenants ended up in a hotel, during the tenancy they asked us to pay the same thing multiple times and chased saying we hadn't paid, never did the quarterly check ups that they are supposed to do, never passed any requests from the tenants to us, they lost the deposit when the tenancy ended... and none of them care. They are flippant and couldn't care less about customer service. I'd be ashamed to work somewhere like this.
These guys need to sort themselves out. The tenant has finally gone from my partners property no thanks to you leaving it dirty and damaged. Kings are holding the deposit, we are hoping, and the member of staff 'dealing' with it has gone on leave for 11 days. In the meantime he has a damaged and empty flat! A series of c@@k ups from the moment contracts were signed......deffo do not recommend this company.
viewing did not happen went to try and view 2a steel road a bunglow one bed did not happen the vendor did not open the door myself my husband and estate agent stood there for 20 mins in very wet weather the place the bunglow looks like a prison from the outside my husband with me paid £40.00 cab fare to get here from pinner where we live we were considering moving back wont be visiting these places again
Would never recommend- terrible customer service and they dont care about their tenants especially those from the property management. 0out of 10
Absolute nonchalant attitude towards landlords. They take their commission immediately at the start of a tenancy then don't care at all when rent is not paid. They can't even serve Section 21 Notice correctly on the tenant. One of the staff members even gave incorrect advice regarding landlords insurance. Nearly cost me loads of money if I had not done my own research! What's more, they had spare keys cut, charged me for them and when tenant couldn't get in King's turned up and said that the keys they had were 'faulty' and tried to get me to pay for a locksmith. Avoid at all costs.
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473 High Road, London, N17 6QA, UK, N17