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Kings Group

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

I wanted to write a review and recommend Joe at The Kings Group. He has been really easy to work with and while our search for a home has taken a while, now has been consistent at bringing new properties to our attention and always manages to squeeze us in for a viewing! Thanks Joe!

Reply from agent

Hello Roxanne Thank you for taking the time to leave your positive review. Thank you for choosing Kings Group to help you find your dream home. Kind Regards All the team at Kings Group, Tottenham & Haringey

4.00 /5

Had a good experience with kings tottenham. Sokol helped with any queries I had very well and did loads of viewings on our properties very well, also Neil the manager helped us with anything we needed. A**

Reply from agent

Hello Trevor Thank you so much for your review! Glad to hear your experience with Tottenham was positive. Kind Regards Kings Group, Tottenham

4.00 /5

Valintin is a very strong sales person. Knows his customers well and their needs...if he can't find it immediately, I'm confident he will. Very impressed with his service to try and find the right type of property I am looking for.

Reply from agent

Hello John Thank you so much for taking the time to post a positive review . The team really appreciate it . Thank you for being such a great client to work with . Kind Regards All the team at Kings Group, Tottenham

4.00 /5

Shanique was great here at Kings. Always showed me properties quickly and efficiently and did try really hard to find a place matching my requirements. Have used Kings on and off for over 15 years so recommend.

4.00 /5

The Tottenham branch is very professional, The staff are friendly . I found the manager to be very competent. The broker Katherine was also very helpful. l would recommend the Tottenham branch.

Reply from agent

Good Afternoon, Thank you for leaving your lovely review. Everyone at Kings Group appreciates it. All the best for the future. Kings Group Tottenham

4.00 /5

Great communication and customer service from Junaid Choudhry who has recently joined the Kings Group team. We are still in early stage of deal will re-review and hopefully will give 5 stars once the deal has completed. Highly recommend Junaid. Best of luck in his future career.

Reply from agent

Good Afternoon, Apologies for not coming back to you sooner, but we would like to thank you for taking the time out to leave your review as we know everyone is busy. Wishing you all the best for the future. Kings Group

3.00 /5

"The agency as a whole is probably not bad, but I think the agent's R behavior is unacceptable in such a business."

2.00 /5

Not a great experience. It started of well, we viewed a flat we liked. The agent told me "there were lots of offer for it". I decided to make an offer, which was accepted very quickly (I guess I was special). I decided to use the agency's own financial advisor. He did a soft search on my credit report and found some late payments that affected it negatively (It was a mistake from BG, which has been rectified since, but that's another story!). The advisor said the only mortgage provider that would accept me was a specialist mortgage with a ridiculously high rate. After hearing that, I explained there was no way I'd use one of those mortgage providers, that'd I rather wait till the mistake on my file got sorted before committing myself to buy a property. I did not know how long it would take for my credit file to be rectified, and although I was very interested in the flat, I'd rather pull off for now. Both the agent and advisors were adamant I could not pull out as my offer had been accepted. At that point, no document had been signed, no money had been paid. They probably assumed I was a fool who would believe that lie. I felt very pressured. The advisor asked me to instruct the solicitor "to show I was committed" …which is absolutely terrible advice. Instructing a solicitor with no mortgage in place? What kind of effery is that? I also found out a couple of red flags about the property, and I decided I was done. I do not like to be pressured and lied to. I wrote an e-mail explaining I was not going to proceed with the purchase, explained why, and told them it was non-negotiable. They hounded me on the phone for days to the point I was actually scared to answer any calls. I had to send a message asking them to leave me alone. Clearly, I have dodged a bullet. My credit report got cleared shortly after, and I found somewhere to leave, but that experience left me feeling very unsettled.

Reply from agent

Dear Client, Thank you for sharing your concerns. I'm sorry to hear that you felt the need to write the comments below. Having reviewed the email correspondence between yourself and the office, I must respectfully note that some of the details appear to differ slightly from what you have expressed. From the information available, it seems that both the Financial Services adviser and the Branch Manager made every effort to offer you solutions to help you move forward with the purchase, especially after you indicated that you did not wish to withdraw your offer. Following your email regarding the withdrawal, the team attempted to contact you to clarify the situation and ensure that we could accurately communicate the circumstances to the seller. I would really appreciate the opportunity to hear from you directly to better understand your perspective. Please feel free to contact me on the following email; reviews@kings-group.net at your convenience. Kind Regards Kelly

2.00 /5
Reply from agent

Dear Customer, Sorry to see that you seemed to not have had a great experience, could I ask you to contact me on the following Email: reviews@kings-group.net with more information so that I could get some context on your review score? Many Thanks

2.00 /5
Reply from agent

Dear Roush I am sorry that you have decided to change your 5 star review to a 2 star review. I understand that you have been in your new home for over 3 months or so, therefore please could I kindly ask you to contact me on the following email address to discuss the reason for the change; reviews@kings-group.net Kind Regards Kelly

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Address

473 High Road, London, N17 6QA, UK, N17

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