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Kings Group

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

I bought a property through Kings, Kieran and the team done an amazing job assisting me throughout the process. I am buying to let and with the recent government changes it slowed the process down a little, but was nothing to do with Kings as an agency. They were efficient and would come back to get another one if i ever get some more money together!

1.00 /5
Reply from agent

Hello, We can see you have left one star rating but with no review, this may be an error. Please do make contact with us should there be anything you wish to discuss to ensure the service is as you would expect it to be. Thank you

1.00 /5
Reply from agent

Dear Lillian We are sorry to see you have only left a 1 star rating. Unfortunately we have been unable to locate your details on our system. Please could you Email me direct on the following email address; reviews@kings-group.net with your details and more information so that I can look into this further for you. Kind Regards Kelly

1.00 /5
Reply from agent

Hello Cemal Thank you for taking the time to leave your review. Sorry to hear that you felt the team only deserved 1 star. Unfor. tunately the seller decided to go with another offer which was out of our control. We will endeavor to help you find another property to match your requirements. Kind Regards All the team at Kings Group, Edmonton

1.00 /5

I contacted Kings Edmonton for a EPC certificate. The lady (I believe she was the manager) said she will email me details to pay in the afternoon, which she never did. I did inform her it was urgently needed. The next day I called and was informed she was on A/L and a chase email will be sent to her to call me back. The 3rd day I called and spoke to her colleague who said she was busy. Apparently the reason why she never emailed me, is because she noted my email address incorrect twice. I gave it for the 3rd time and guess what, she still hasn’t got back to me. I wasted 5 days with Kings and as a result I’ve gone elsewhere for cheaper. Not sure why Kings is offering a service which they cannot deliver on. Also get staff who actual do the job they’re paid to do. Completely shocking if this person is the manager!

Reply from agent

Dear Client We sincerely apologise for any inconvenience caused, we have checked our records and can confirm a correct email address was noted, we did email you and to date have not received a reply. As normal practice we would ensure a lettings EPC is ordered on the day of request. Should you wish to discuss further please do contact our lettings director Jade.fox@kings-group.net. Jade would be more than happy to look into this further. Thank you Kind Regards Kings Group

1.00 /5

i have heard about the poor service from this place so I am staying well away. Be careful NOT TO PAY ANY MONEY UPFRONT without the terms and conditions and know that they will agree to sell the same property to many customers at once without notification. you have been warned!

Reply from agent

Dear Jameela We always take all feedback and complaints seriously. Unfortunately, we have been unable to find any details relating to yourself on our records. Please could you Email me directly with your details and what property your review relates to so that we can look into this matter further for you as the concern raised in your review is definitely not how we work or operate. Please send details to reviews@kings-group.net Many Thanks Kind Regards Kelly

1.00 /5

Although King's Group Edmonton charge a management fee for letting properties. My experience is that next to no management took place at all with .y property. Their vetting procedure is more or less non-existent as tenants maliciously damaged and carried out extensive criminal activities at my property. Any management that should have gone on would have noticed this and acting accordingly. King's Group Edmonton have left me many tens of thousands of pounds out of pocket while walking away with full management fees and taking no responsibility. I have given them one star as it is impossible to give no stars or minus stars. I WOULD NOT & CANNOT RECOMMEND KINGS GROUP EDMONTON.NegativeResponsiveness, Quality, Professionalism, Value

Reply from agent

Dear Miss Lawrence Thank you so much for taking the time to post a review. I am sorry you feel that Kings have not provided an excellent service that we are used to providing. Could you possibly email me directly on ella.fletcher@kings-group.net and I will personally look into this for you. I can assure you our aim is not to simply take a management fee and not take responsibility for your property. If you please do email myself I will look into this and do all I can to assist. Kind Regards Ella

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Address

6 Church Street, London, N9 9DX, UK, N9

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