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John Payne

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Very, very happy. I chose John Payne to sell the house as they are an established local Estate Agent who have been serving this area for decades. Chris oversaw the initial introduction and estimation and was clearly very knowledgeable about the type of house, the local area, the current housing climate and his advice and recommendations were accurate and informative. Chris and his team, Max & Will, were extremely helpful throughout the process with regular calls and emails alerting me to viewings, feedback from the viewings and timely updates as to the progress of the sale once the sale had been agreed. Their liaising with the buyers and solicitors was prompt and informative and no chasing was necessary. The sale of the property was very quick and hassle free and I have no hesitation in recommending John Payne, Lee branch.

Reply from agent

Thank you, Grahame! We're thrilled to hear that Chris, Max, and Will provided you with such a positive experience. We're grateful for your recommendation, if we can be of any further help, please don't hesitate to get in touch. Thanks - Customer Services

5.00 /5

John Payne, Lee branch, helped us navigate our first house purchase. They were very professional, always responded to us quickly and helped push the sale along. In particular, Chris was very helpful and made sure that things progressed smoothly.

Reply from agent

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received. Thanks. Customer Services

5.00 /5

I recently bought a house through John Payne Estate Agents, and had a great experience. Expert viewings, repeat viewings when we needed to, timely comms and clear instructions on the process. Recommended

Reply from agent

Thank you so much for leaving us a brilliant 5 Star review- We appreciate it! Customer Services

5.00 /5

I recently bought a flat through John Payne and they made the process a lot easier. Will Hughes was wonderful - very helpful and kept excellent communication with us throughout the whole process. Couldn't recommend them higher!

Reply from agent

Thank you Clementine for leaving us a 5* review. We are really happy that you were pleased with the service you received from William and the team. Thanks, Customer Services

5.00 /5

Suzzannah was helpful, reliable and professional. Provided fast response and patient.

Reply from agent

Thank you Deysi for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Suzzannah and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

John Payne are the best in Lee. They are professional and love our area, SE12.

Reply from agent

Thank you Ali for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

Excellent service, all the staff were very helpful, professional and motivated but, Will Hughes went above and beyond and is a real asset to the company. I would highly recommend JP, they took as much stress out of selling and moving for us as they possibly could.

Reply from agent

Thank you Alison for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Will and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

I can't say enough good things about Suzzannah and her team, they really are the best estate agents out there. So helpful, kind, friendly, professional and organised. They really listened to what we were looking for, and went out of their way to help us find the right property to rent. They actually cared about helping us, rather than just wanting to make money! Their customer service and general all around loveliness is unmatched and I can't recommend them enough. If I ever need to rent again, I'll be going straight back to them. They're AMAZING.

Reply from agent

Thank you Samantha for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Suzzannah and her colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

Excellent service from a team of local experts. We were kept informed at every stage of the sale and had complete confidence in John Payne’s professionalism and rigour.

Reply from agent

Thank you Louisa, we are delighted that you were happy with the service provided by our Lee office. Best wishes Acorn Group Customer Services

5.00 /5

A very long and drawn out purchase. We were supported every step of the way. A special shout out to Max. Absolute legend to be honest. We were the buyers in this scenario but Max just made the process as painless as it could be and there was a lot of pain due to the chain. Honestly , John Payne (Lee branch) is a massive yes from us.

Reply from agent

What a lovely review, thank you Trevor for taking teh time to post. Kind regards Karen Hedges- Acorn Customer Services

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Address

119 Burnt Ash Road, London, SE12 8RA, UK, SE12

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