All the staff i had contact with were approachable and helpful. Sadly the buyer's solicitor was shocking. As this conveyancer was appointed by their lender which Connells had also arranged for the buyer. I would suggest connels/sellers check who the Solicitors are before agreeing any offers. Mine on paper was a straight forward transition and yet took over 4 months due to some shocking behaviour from these solicitors. Hopefully connells can provide feedback to the lender. As the sale was delayed, and never looked like it would complete, more viewings were conducted. However, I never really got any feedback on these. In the end the sale went through and I'm sure Andy in particular was relieved after all the stress it caused him, me and our decent solicitors.
John Payne
1 Montpelier Vale, London, Greater London, SE3 0TA, London, UK, SE3
Reply from John Payne: Thank you for your feedback! We're happy to hear that our staff provided great service during your experience with us. We apologize for any inconvenience caused by the buyer's solicitor and will make sure to address this issue with our lenders. Kind regards, Lucy, Customer Feedback and Support Team
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